Senior Manager, Transformation

Otis Elevator Co. • Florence, SC

12d

About The Position

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? We are seeking an experienced Sr. Manager, Transformation to lead end-to-end processes & systems optimization projects, to digitally connect our data flow resulting in a state-of-the-art operation. This senior managerial role will direct a cross functional team from key areas of the organization, including Manufacturing, Supply Chain, Engineering, Quality, Digital Technology and others. On a typical day you will:

Requirements

• Bachelor's degree is required, preferably in Operations, Engineering, Business Administration or Supply Chain Management
• A minimum of 5-7 years of experience is required in at least two of the following areas: field operations, engineering, materials planning, supply chain, or program management
• Strong strategic planning, financial, analytical, and execution skills
• Demonstrated ability to drive teamwork across functional teams
• Exceptional communication skills, including influencing in a matrixed organization
• Proficiency in crafting executive-level summaries and presentations for management
• Demonstrated expertise in project management, change management, and operations
• Flexibility in daily scheduling for effective global operations
• Knowledge of lean manufacturing tools, experience with ERP/JDE systems/processes
• Experience with Excel and data manipulation programs (PowerBI or Tableau)
• Ability to travel up to 20% (primarily domestic, with potential for international travel)
• Given the nature of the position, applicants must have authorization to work in the U.S. now and in the future without sponsorship.

Nice To Haves

• Master's degree in operations, engineering, supply chain, or business
• Knowledge of the elevator industry and/or field operations is highly desirable
• Able to speak Spanish is desirable

Responsibilities

• Identify and implement processes & systems improvements, aiming for optimized materials planning processes, seamless data flow, and enabling systems.
• Drive higher operational performance by improving KPIs such as OTD (on-time delivery) and reducing lead time for our NE & MOD businesses.
• Improve change management - change notice (CN) implementation process.
• Streamline the new product introduction (NPI) through digital workflows, agile and robust standard works.
• Optimize planning and forecasting.
• Reduce COPQ (cost of poor quality) and improve parts obsolescence process.
• Optimize AMT (additional material and time) fulfillment process to drive backlog & lead time reduction.
• Collaborate with SCM to implement improvement actions.
• Improve materials planning, scheduling and procurement processes.
• Support implementation of robust Sales & Operations Planning (S&OP) / Integrated Business Planning (IBP).
• Lead materials management workstream roadmap implementation.
• Determine strategic capital expenditures projects allocation for end-to-end order-to-delivery processes & systems.
• Collaborate with Digital Technology team on execution of projects roadmap + review and prioritize new initiatives based on budget and resources plan.
• Conduct appropriate financial analysis and monitor performance of projects.
• Manage requirements / scope and track progress according to program timeline.

Benefits

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• Enjoy three weeks of paid vacation, along with paid company holidays
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
• Life insurance and disability coverage to protect you and your family.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• Pursue your educational goals with our tuition reimbursement program.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level