Senior Manager - Transformation Delivery & Client Leadership

Centric Consulting•Chicago, IL

72d•Hybrid

About The Position

At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry - celebrating individuals, collaboration, and lifelong friendships. Role Overview The Senior Manager will lead major transformation initiatives that modernize how clients operate-spanning business process, operating model, and technology enablement. You'll ensure successful delivery through structure, governance, and execution excellence, while collaborating closely with Centric and client leaders to build lasting relationships. This role is ideal for a proven transformation or program delivery leader who wants build and lead our most strategic accounts. This is a highly visible role suited for a consulting leader who thrives at the intersection of strategy, delivery, and relationship management.

Requirements

10+ years of consulting or professional services experience leading large-scale transformation or modernization initiatives.
Strong track record delivering complex, multi-workstream programs that span process, technology, and organizational design.
Demonstrated ability to engage senior executives, manage stakeholders, and influence decision-making.
Experience managing program financials, budgets, and delivery teams in a matrixed environment.
Proven ability to identify growth opportunities within client accounts and help shape new engagements.
Bachelor's degree required

Nice To Haves

MBA or advanced degree preferred.
Familiarity with Agile, SAFe, Lean, or hybrid delivery frameworks a plus.

Responsibilities

Lead large-scale transformation programs integrating business process optimization, operating model redesign, and technology enablement.
Manage program governance, delivery structure, and performance tracking across multiple workstreams.
Ensure delivery excellence through disciplined project management, risk mitigation, and stakeholder engagement.
Translate strategic intent into actionable execution plans and measurable outcomes.
Partner with technical and business teams to ensure alignment across people, process, and technology components.
Serve as a senior advisor and key contact for client executives and sponsors.
Build trust and credibility through delivery excellence, business insight, and consistent communication.
Collaborate with Centric account and practice leaders to shape transformation roadmaps and expand engagement opportunities.
Gradually assume account leadership responsibilities - including planning, governance, and long-term relationship management - as trust and delivery maturity are established.
Work with Centric peers to refine delivery methodologies and transformation frameworks.
Model Centric's people-first, collaborative culture and contribute to building a high-performing delivery community.
Share lessons learned, insights, and best practices across projects and industries.

Benefits

We proudly offer competitive compensation, and a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being.
Benefits offered include health, dental & vision coverage, 401(k) with company match, life insurance, self-managed PTO, paid holidays, parental leave, and other unique incentives that celebrate your accomplishments.
We also offer access to many voluntary benefits such as Flexible Spending Accounts, Critical Illness, Hospital Indemnity, Legal Services, as well as discounts on home, auto and pet insurance
Remote and Hybrid Work
Time Off When You Need It
Benefits That Flex
Professional Development

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