Senior Manager - Technical Operations Maintenance Control

United Airlines•Arlington Heights, IL

3d•$140,600 - $183,108

About The Position

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities Provides leadership and direction to team of Maintenance Controllers and well as indirect leadership to maintenance personnel at line stations and out stations not directly staffed by United personnel. This position is responsible for the direction of all Tech Operations Maintenance Control functions on a shift basis. The primary duties involve oversight to ensure all flights in the United system are complaint with both federal and internal standards as applicable to maintenance quality and dispatch. This position also has ultimate authority on a shift basis for the maintenance plan and execution as well as airworthy and maintenance release applications. This position provides a central real-time contact and decision point concerning go-no-go maintenance decisions. Compliance and Oversight: Provides leadership to ensure total compliance to standards Ensures total adherence to quality standards set forth in corporate and division directives Represents Technical Operations on a shift basis to both internal and external bodies Provides Ultimate Authority for Technical go-no-go Decisions on a Shift Basis Provides direction and decision when other bodies cannot reach agreement on compliance and dispatch solution Performance/Accountability: Ensures Controllers under their direction are performing job functions at or above set standards Facilitates investigations and fact finding inquiries Administers accountability and recognition as warranted Collaboration with Network Operation Center Disciplines Facilitates cross functional interaction with NOC disciplines (OPB/DD/FO/SW/LP/SK) Ensures collaborative environment consistent with NOC standards on a shift basis for all Tech Ops Control Employees: Provide Timely and Accurate Support to Overall Line Maintenance Organization Leverage all needed resources to ensure line stations are adequately supported Facilitate first time fix plans and philosophy Facilitate customer centered philosophy to ensure engagement with all line maintenance stakeholders

Requirements

FAA Airframe and Power Plant License
Minimum 5 Years Line Maintenance and experience in Tech Ops Maintenance Control
Microsoft Office Suite (Word/Excel/PowerPoint)
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

BA/BS Degree in Related Field
10 Years Line Maintenance with Supervisory/Management Experience including Tech Ops Maintenance Control
Access- Data Base Experience

Responsibilities

Provides leadership and direction to team of Maintenance Controllers and well as indirect leadership to maintenance personnel at line stations and out stations not directly staffed by United personnel.
Responsible for the direction of all Tech Operations Maintenance Control functions on a shift basis.
Oversight to ensure all flights in the United system are complaint with both federal and internal standards as applicable to maintenance quality and dispatch.
Ultimate authority on a shift basis for the maintenance plan and execution as well as airworthy and maintenance release applications.
Provides a central real-time contact and decision point concerning go-no-go maintenance decisions.
Provides leadership to ensure total compliance to standards
Ensures total adherence to quality standards set forth in corporate and division directives
Represents Technical Operations on a shift basis to both internal and external bodies
Provides Ultimate Authority for Technical go-no-go Decisions on a Shift Basis
Provides direction and decision when other bodies cannot reach agreement on compliance and dispatch solution
Ensures Controllers under their direction are performing job functions at or above set standards
Facilitates investigations and fact finding inquiries
Administers accountability and recognition as warranted
Facilitates cross functional interaction with NOC disciplines (OPB/DD/FO/SW/LP/SK)
Ensures collaborative environment consistent with NOC standards on a shift basis for all Tech Ops Control Employees:
Provide Timely and Accurate Support to Overall Line Maintenance Organization
Leverage all needed resources to ensure line stations are adequately supported
Facilitate first time fix plans and philosophy
Facilitate customer centered philosophy to ensure engagement with all line maintenance stakeholders