Senior Manager, Technical Lead / Solution Architect

Bristol Myers Squibb • Princeton, NJ

1d

About The Position

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Position Summary: The Senior Manager, Technical Lead / Solution Architect combines strategic solution design with hands-on technical leadership to advance BMS’ commercial content lifecycle. This role designs and implements cloud-native architectures, integrates enterprise platforms (e.g., Veeva Vault PromoMats and Adobe Experience Manager), and incubates Generative AI capabilities to transform compliant content creation, MLR review, approval, and omnichannel delivery at scale.

Requirements

• 8–10+ years in solution architecture or technical leadership, ideally in pharmaceutical/life sciences.
• Hands-on cloud expertise (AWS) and cloud-native architectural patterns.
• Experience with Veeva Vault PromoMats and/or Adobe Experience Manager (AEM) and integrating across enterprise apps.
• Full-stack engineering fluency (e.g., Java, .NET, Python, Node) and modern front-end frameworks (React/Angular).
• Strong knowledge of REST/SOAP APIs, middleware, workflow automation, and data exchange standards; CI/CD and DevOps practices.
• Familiarity with marketing automation (e.g., Salesforce Marketing Cloud, Adobe Campaign).
• Deep understanding of MLR processes, promotional content regulations, and validated delivery (GxP).
• Experience managing multi-disciplinary teams in global delivery models.
• Demonstrated success in driving Agile/Scaled Agile transformation and adoption of new tools and processes.
• Proven ability to take ownership from idea to delivery, with an entrepreneurial mindset.
• Experience aligning technology roadmaps with business outcomes and managing vendor negotiations.
• Strong stakeholder management and cross-functional collaboration skills.

Nice To Haves

• Experience applying LLMs/GenAI and MLOps in enterprise settings.
• Certifications: AWS Solutions Architect, AWS AI/ML or equivalent.
• Exposure to data lakes/analytics and marketing performance reporting.
• Knowledge of Salesforce Life Sciences Cloud and Veeva Commercial Vaults.
• Cross-functional exposure to commercial operations, medical affairs, and clinical content to bridge silos.
• Financial acumen: ability to forecast budgets, manage vendor contracts, and optimize cloud costs.
• Thought leadership: experience representing the organization at conferences, vendor forums, or internal innovation councils.
• Startup/scale-up experience: prior exposure to building or scaling products/platforms (inside or outside pharma), even in a lean/startup context.

Responsibilities

• Architect scalable, secure, and compliant solutions in alignment to defined roadmaps.
• Design and maintain end-to-end reference architectures spanning authoring tools, DAMs (Veeva, AEM), CRM (Veeva, Salesforce), marketing automation, analytics, and cloud-native services.
• Lead the integration of microservices, APIs, event-driven workflows, and middleware in complex enterprise ecosystems.
• Champion GenAI/LLM use cases for content authoring, tagging, personalization, MLR support, and knowledge discovery under Responsible AI governance; productize AI/GenAI solutions with MLOps, monitoring, and continuous improvement.
• Ensure hands-on leadership in data privacy, cybersecurity frameworks, GxP validation, and risk management for regulated environments.
• Serve as SME for the end-to-end content lifecycle (authoring → MLR → approval → omnichannel publishing → archival), ensuring compliance, traceability, versioning, and reusability.
• Lead and mentor multi-disciplinary teams (architects, engineers, DevOps, data scientists, vendors) in global delivery models; establish reference architectures, coding standards, and CI/CD/DevOps best practices.
• Drive Agile transformation across business & IT.
• Act as a change agent, driving adoption of new tools, processes, and mindsets across conservative or regulated environments.
• Partner with marketing, regulatory, IT, and vendor teams to align solutions to business outcomes; influence technology adoption and innovation across Commercial operations.
• Identify opportunities, validate use cases, and drive business adoption of new technologies; align technology roadmaps with business outcomes, including ROI justification, cost-benefit analysis, and vendor negotiations.
• Rapidly pilot and scale disruptive technologies and successful initiatives across the enterprise.
• Build high-performing teams and instill accountability through mentorship and talent growth.
• Manage stakeholder relationships with senior executives, brand/marketing leaders, compliance teams, and external partners.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed