About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. Be part of exciting and innovative initiatives and join a team of creative, curious, and passionate professionals whose mission is to become the future of American Express by staying on the cutting edge of technology and bringing innovation to life! The Brand Experience and Engagement Technology team leads the Event Marketing and AdTech technology strategy and platforms. This position works closely with our Digital Advertising business partners and product teams to create, develop and support critical systems and platforms for the American Express products and services that drive current and prospective customer engagement, acquisition and loyalty via a multitude of channels. We are looking for a dynamic, innovative, action-and-results oriented leader to lead this fast-evolving eco system. How will you make an impact in this role? Leads technology projects by strategically planning, allocating resources, managing risks, tracking progress, and ensuring effective stakeholder communication to achieve organizational objectives.

Requirements

  • Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience; advanced degree preferred
  • Knowledge of Agile/Scrum/SAFe/Lean methodologies
  • Proven track record in Technical Project Delivery

Responsibilities

  • Oversees the strategic planning, coordination, and execution of technology-focused projects, ensuring alignment with organizational objectives
  • Leads and orchestrates Program Increment (PI) Planning meetings and technical alignment discussions with leadership, product management, and delivery teams to ensure strategic alignment and readiness
  • Facilitates Agile Ceremonies across multiple Delivery Teams
  • Drives project quality by improving process gaps and increase efficiency and productivity
  • Ensures compliance with Software Development Life Cycle (SDLC) standards across the Scrum Teams and Agile Release Train (ART)
  • Interprets relevant portfolio, Release Train, and team-level metrics
  • Tracks and reports financial spend across all funding lines

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6%25 Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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