Senior Manager, Strategy PMO

VisaFoster City, CA
2hHybrid

About The Position

The Card Benefits Platform & Affluent Channels team oversees the end-to-end product development lifecycle of core infrastructure, omni channel ecosystems, and enabling product functions in support of Visa’s credit card benefit & Affluent segment businesses. We are looking for a Strategic Program Manager to serve as a key member of the Product Operations leadership team. In this role, you will orchestrate our planning process while driving organizational and cross-functional alignment. You will partner closely with the leadership team on long-term strategy and build the planning and prioritization infrastructure that enables the team to move with velocity and clarity. You will work alongside a talented network of global product managers, technical program managers, and project managers. This role is ideal for someone with steadfast curiosity, strong analytical instincts, and a desire to have an outsized impact on strategic direction and operational excellence. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Requirements

  • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Nice To Haves

  • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
  • 6 plus years of experience in strategic program management, business operations, or similar roles with experience in SaaS and scaled customer-facing environments
  • A systems mindset with demonstrated experience developing strategy, building business cases, and influencing cross-functional and senior leaders
  • Strong analytical and quantitative skills. Able to structure ambiguous problems, use data to guide decision making, and generate actionable insights
  • Exceptional communication skills with fluency in executive storytelling and change management
  • Willing to flex across strategy and execution. Most roles in our org require ‘do-ers’ and this role is no different.

Responsibilities

  • Develop and lead the product planning program, including a prioritization framework that creates clarity and predictability for the organization
  • Craft executive-level narratives for strategic projects and planning that synthesize insights, frame decisions, and build alignment across leadership
  • Drive cross-functional alignment on goals through well-structured review sessions, ensuring teams have clarity on shared outcomes, scope, dependencies, and success metrics
  • Orchestrate objectives and key results, working with the leadership team to translate strategic priorities into clear, coordinated milestones and goals
  • Evaluate and shape business critical ideas by conducting research, analyzing options, and developing business cases
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