About The Position

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Manager Strategic Planning & Operations (SP&O) - Drug Substance Technologies (DST) What you will do Let’s do this. Let’s change the world! In this vital role you will be primarily responsible for the organization’s strategic planning across a diverse set of activities and engineering disciplines. As a member of the DST Senior Leadership Team and reporting to the VP of DST, this role will serve as a business liaison within DST, including sub-functions and will be accountable for the functional budget, resource forecasting, and capacity management. The DST Sr. Manager, SP&O will be managing staff and will be asked to lead and execute strategic projects as necessary. This position will be located in Cambridge, Massachusetts.

Requirements

  • Doctorate degree and 2 years of project management, and/or strategic planning operations experience Or Master’s degree and 6 years of project management, and/or strategic planning operations experience Or Bachelor’s degree and 8 years of project management, and/or strategic planning operations experience Or Associate’s degree and 10 years of project management, and/or strategic planning operations experience Or High School Diploma / GED and 12 years of project management, and/or strategic planning operations experience
  • In addition to meeting at least one of the above requirements, you must have a minimum of 2 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources.
  • Your managerial experience may run concurrently with the required technical experience referenced above.

Nice To Haves

  • 5+ years of experience in the pharmaceutical, biotechnology, or broader healthcare industry, including direct Chemistry, Manufacturing, and Controls (CMC) and/or Design Controls experience.
  • Demonstrated ability to build alignment, foster collaboration, and partner effectively with cross-functional leaders and teams.
  • Strong interpersonal, influencing, and communication skills with the ability to engage effectively at all levels of the organization.
  • Proven critical thinking, strategic mindset, and structured problem-solving capabilities.
  • Deep expertise in project management methodologies, tools, and best practices, including experience supporting senior/executive stakeholders.
  • Advanced proficiency with MS Project, Excel, Microsoft Teams, and SharePoint.

Responsibilities

  • Lead and manage the Lab Operations team and supervise a Senior Project Management Coordinator.
  • Serve as Chief of Staff to the DST Vice President.
  • Act as a strategic and operational business partner to functional leadership teams.
  • Leverage deep understanding of DST organizations and accountabilities to lead development of resource, forecasting models, and analyze capacity and demand.
  • Partner with functional leaders to ensure workload assumptions are accurately captured, forecasted, and reflected in planning outputs.
  • Own DST resource forecast data analysis and ongoing administration/sustainment of forecasting processes and tools.
  • Manage DST capital and expense budgets end-to-end, including target setting, forecasting, performance tracking, and reporting.
  • Accountable for headcount tracking and reporting, and lead development and oversight of functional targets and shape targets.
  • Establish mechanisms to monitor progress against departmental goals, objectives, and key results, and proactively communicate risks and mitigation plans.
  • Plan and facilitate DST SLT and XLT meetings, off-sites, and strategy sessions in partnership with the DST Leadership Team, including agendas, minutes, action-item tracking, and follow-through.
  • Develop executive-level presentations and provide project management leadership for high-priority initiatives.
  • Drive adoption and implementation of new digital tools to increase collaboration, and operational efficiency.
  • Ensure timely, effective cross-functional collaboration and information flow across DST and key stakeholders.

Benefits

  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible.
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