Senior Manager, Staff Software Engineering

GEICO • Chevy Chase, MD

1d

About The Position

At GEICO Technology Solutions, we are on a journey to revolutionize the Insurtech space with our technology offerings in the Insurance market and provide excellent service with better efficiency to our Customers and Associates. To achieve our vision and mission, we are focusing on transforming our existing tech to deliver products and capabilities that are marketplace ready and are agnostic of the Line of Business or the Channel utilized. Alongside this massive mission, GEICO must remain compliant and demonstrate industry-leading responsiveness to regulatory change. The Durable Compliance team faces unique challenges in supporting an enterprise-scale production Policy Management system while addressing regulatory Compliance enhancements and remediations. Leaders must demonstrate a desire to challenge the status quo, and a finite level of subject matter expertise to support our customers’ needs. Position Summary As Senior Manager, Staff Software Engineering, you will lead one or more teams in driving application stability and leading critical work tied to regulatory compliance. This role is essential to ensuring the core Policy system remains reliable, resilient and responsive to both internal and external users. This leader will oversee one or more engineering teams tasked with triaging and resolve complex production issues, identifying systemic gaps, and delivering sustainable solutions that improve system health. In addition, the role plays a key part in executing the Compliance roadmap, working closely with business partners to correct, remediate and introduce automations that protect against regulatory concerns. The right candidate is someone who thrives in fast-paced environments, brings strong technical and operational instincts, and knows how to lead through both urgent response and steady transformation. We’re building an organization that’s not just reactive, but anticipates the needs of the organization and provides solutions that respond quickly to those needs. What you will be doing… As Senior Manager, Staff Software Engineering, you will: Work with your Director to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives Understand how requirements and design choices may impact systems across multiple areas Report on your team’s progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery Initiate and support performance evaluation of team members Cultivate a culture that motivates all levels of performers to higher levels of achievement Execute change management processes and best practices, adapting approach as necessary Build and maintain relationships with your team members to support an environment of trust Influence those you motivate and coach to be receptive to feedback by cultivating a culture that acknowledges and expects individuals to grow and be accountable as a result of experience gained (growth mindset) Identify where technical or analytical skill gaps put future team deliverables at risk and craft a plan to remediate, consistently challenge team members to share knowledge and learn new technologies Proficiently execute difficult conversations on development and performance Craft and deliver strategic and well-structured persuasive arguments to drive projects that drive process improvement, enhance cost leadership, and/or customer experience. These are the sources of GEICO’s competitive advantage. Manage up to leadership as well as give feedback when appropriate Administer coaching plan(s) and Performance Improvement Plan(s) Craft fully compliant quality documentation Compliant negotiation and execution of warning administration and/or involuntary termination Develop the team budget and be accountable for reporting on results achieved at regular intervals Significantly contribute to the team planning process to include surfacing associate level proposals What you will need… Proven success implementing large scale projects across multiple disciplines Reputation as someone who engages with team members effectively Identified as someone who genuinely cares about others and invests time and attention in career counseling others, focusing time and energy in encouraging associates to continue to grow and stretch into new roles or gain experience or skillsets needed to prepare for future roles Deep understanding of multiple business domains as well as the application ecosystems they depend upon Constructing, interpreting, and applying metrics to your work and decision making, able to use those metrics to identify correlation between drivers and results, and using that information to drive prioritization and action Initiative and creativity in solving problems and driving innovation through others Delivery of information in a clear and concise manner appropriate to the audience Embracing ownership of both successes and failures, demonstrating leadership maturity Ability to balance multiple assignments distributed across multiple teams and dependency areas Confidence with decision making Clearly able to see how projects interrelate and have a strategic impact Ability to build and maintain a network of contacts Continued understanding of and growth in emotional intelligence

Requirements

• 7+ years of hands-on development and/or solutions engineering experience
• Must have recent hands-on experience with developing or designing software solutions
• 3+ years of leadership experience managing a large team comprised of multiple scrum teams
• Strong understanding of cloud infrastructure concepts, platforms, and technologies (AWS, Azure)
• Strong understanding of CI/CD, Release Management, and Configuration Management processes and tooling
• Strong understanding of the Software Development Lifecycle (SDLC) and/or Model Development Lifecycle (MDLC)
• Excellent verbal/written communication skills, with the ability to effectively communicate to both Senior Leadership and Highly Technical personnel
• Experience with strategic planning, establishing and communicating roadmaps, budgeting, and allocation of resources
• Excellent problem-solving skills, proactive, and ability to thrive in an ambiguous environment
• Flexible and adaptable to a fast-paced work environment.
• Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience

Responsibilities

• Work with your Director to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time
• Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives
• Understand how requirements and design choices may impact systems across multiple areas
• Report on your team’s progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery
• Initiate and support performance evaluation of team members
• Cultivate a culture that motivates all levels of performers to higher levels of achievement
• Execute change management processes and best practices, adapting approach as necessary
• Build and maintain relationships with your team members to support an environment of trust
• Influence those you motivate and coach to be receptive to feedback by cultivating a culture that acknowledges and expects individuals to grow and be accountable as a result of experience gained (growth mindset)
• Identify where technical or analytical skill gaps put future team deliverables at risk and craft a plan to remediate, consistently challenge team members to share knowledge and learn new technologies
• Proficiently execute difficult conversations on development and performance
• Craft and deliver strategic and well-structured persuasive arguments to drive projects that drive process improvement, enhance cost leadership, and/or customer experience. These are the sources of GEICO’s competitive advantage.
• Manage up to leadership as well as give feedback when appropriate
• Administer coaching plan(s) and Performance Improvement Plan(s)
• Craft fully compliant quality documentation
• Compliant negotiation and execution of warning administration and/or involuntary termination
• Develop the team budget and be accountable for reporting on results achieved at regular intervals
• Significantly contribute to the team planning process to include surfacing associate level proposals

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager