Senior Manager, Specialty Channel & Patient Insights

Galderma•Boston, MA

2d•$150,000 - $180,000•Hybrid

About The Position

As the Senior Manager, Specialty Channel & Patient Insights, this position will serve to lead analytics for the enabling of channel and patient services specific insights supporting our specialty products. This newly created position is a vital and strategic role within our growing Market Access and Patient Services team. As a key member of the team, you will actively monitor policy, competitor, market conditions and partner performance via in-depth analytics to inform critical decisions and shape future channel and patient services strategies and tactics. This role is primarily focused on Galderma’s first-in-class specialty biologic treatment, for atopic dermatitis and prurigo nodularis. Specifically, you will develop and communicate actionable insights derived from primary and secondary data analytics to effectively measure channel and patient services effectiveness and identify opportunities to enhance patient experience. You will also help build new capabilities via developing analytics tools, analyzing syndicated and claims data. You will also collaborate with cross-functional teams to support pull through payer wins and strategies. You will support data-driven decision making, pull through key insights, and build business understanding. As a new capability within the organization, you will have the opportunity to assist in the design, development, implementation, and deployment of automated channel and patient services analytics solutions to drive and accelerate evidence and insight generation. The position is a hybrid-based role out of our Boston office with a requirement of 3 office days per week.

Requirements

Master’s, PharmD, PhD, MBA degree + 4 years – OR – Bachelor’s degree + 7 years of data science, pharmaceutical science, business analytics, statistics, data mining, applied mathematics, engineering, computer science or related field experience.
Prior experience in HEOR, market access, and/or closely related areas within a pharmaceutical company or consultancy.
Exceptional analytics and technical data skills with creating and/or supporting complex models.
Experience working with market access and specialty pharmacy datasets (e.g., SP/HUB data, LAAD, MMIT, etc.) is required.
Technical proficiency of U.S. drug reimbursement and access, i.e., understanding of coverage, coding, and payment is required.
The candidate will proactively deliver advanced specialty channel and patient services analyses and insights.
Strong understanding of the US payer, channel landscape, and patient services
Proven experience handling messy and fragmented data sources (SP/HUB), applying rigorous cleaning and normalization techniques to generate meaningful analytics.
Ability to communicate effectively to translate complex analytics to influence multiple stakeholder environments.
Strategic planning, execution, and project-management along with excellent analytical skills are required.
Ability to partner closely with market access strategy, payer marketing and field-based market access teams across channel and patient services to identify and deliver on strategic analytical initiatives.

Nice To Haves

Experience and knowledge in statistics and advanced analytics preferred.

Responsibilities

Develop and implement channel and patient services analytics plans, including budget management.
Identify business needs and propose potential analytics approaches to develop solutions.
Use business understanding to translate unstructured, complex business problems into the appropriate data needs, analytical models, and solutions.
Support ongoing and planned strategy analytics (e.g., analog assessment) as well as maximizing pull-through effectiveness.
Inform annual brand plans via analytics and desk research to inform critical customer and market trends.
Monitor utilization and patient affordability trends with channel and patient services analytics that can help inform future channel strategy and patient services optimizations.
Develop channel and HUB performance reporting strategy, augmenting and streamlining current reporting.
Ability to lead external partners for dashboard building and methodology alignment
Translate complex analytics to communications that can help support Market Access and Patient Services strategies and tactics.
Manage statistical analyses to develop and deliver outcomes research or reimbursement programs.
Provide cross-coverage for the Market Access Analytics and Evidence Generation Lead as needed.