Senior Manager, Solutions Engineer

BuildOps

1d•Remote

About The Position

As our Sales Engineering Manager, you will lead the Solutions Engineering team supporting our Corporate and Mid-Market segments. This is a high-impact, dual-focus role: developing and managing a team of talented SEs while building the operational foundation — the playbooks, coaching frameworks, and deal processes — that makes excellent SE work repeatable and scalable. You will report directly to the Director of Solutions Engineering and serve as the primary SE partner to Corporate and Mid-Market Sales leadership. This role is 100% remote and open to candidates anywhere in the US.

Requirements

5+ years in Sales Engineering, Solution Consulting, or a comparable pre-sales role within B2B SaaS
2+ years of people management or formal team leadership in a sales engineering context
Experience supporting mid-market or commercial accounts with multi-stakeholder, complex sales cycles
Demonstrated coaching ability — you deliver feedback that is specific, constructive, and drives measurable improvement
Proven track record of building or improving SE process: playbooks, QA frameworks, discovery templates, or onboarding programs
Strong communication and facilitation skills across 1:1s, team settings, and cross-functional partnerships
Ability to prioritize effectively and operate with confidence in a high-growth environment

Nice To Haves

Background in or around the construction or field service industry (HVAC, MEP, fire, mechanical, electrical, or specialty contracting)
Experience in a segment-based SE model (Enterprise / Mid-Market / Corporate / Install Base)
Familiarity with field service management, project management, or ERP and accounting platforms
Experience leveraging AI or automation tools to streamline SE workflows

Responsibilities

Directly manage Solutions Engineers supporting the Corporate and Mid-Market segments
Own 1:1s, performance management, and individual development plans for each SE
Build a strong coaching culture with consistent, actionable feedback on discovery quality, demo execution, preparation, and deal strategy
Partner with the Director of SE and Sales leadership on headcount planning, role design, and hiring
Design and facilitate SE deal reviews for Corp and MM: structured agendas, clear ownership, and documented follow-ups
Lead demo reviews and call analysis sessions focused on elevating discovery, storytelling, and customer alignment
Run weekly team ceremonies — standups, office hours, and enablement sessions — that keep SEs informed, aligned, and prepared
Ensure learnings from team ceremonies are captured and incorporated into playbooks and ongoing training
Develop and maintain standardized discovery frameworks and templates tailored to downmarket segments
Codify demo patterns, talk tracks, and best-practice flows for core use cases and product areas
Implement pre-call preparation checklists and define clear expectations for SEs and their AE partners
Define a repeatable onboarding and ramp plan for incoming SEs
Introduce lightweight QA scorecards for discovery, demos, and technical validation — and coach consistently against them
Implement and maintain consistent SE deal scoring across Corporate and Mid-Market opportunities
Use SE scores to identify technical risk or misalignment early and drive corrective action with AEs
Partner with frontline Sales managers so SE input becomes a reliable, visible component of the forecast
Surface recurring product or solution gaps through SE scoring and route findings to Product and Professional Services
Serve as the primary SE counterpart to Corporate and Mid-Market AEs and Sales managers
Clarify and enforce SE rules of engagement for downmarket segments
Protect SE capacity by redirecting mis-routed or low-value requests to appropriate resources
Collaborate with Enablement, RevOps, and Product on initiatives that improve joint SE and Sales execution

Benefits

Generous equity grant, become an owner in our company!
A comprehensive benefits package
Flexible PTO and hybrid work schedules
One-time work-from-home allowance
Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
Company events and team-building activities, both in-person and virtual
Fast-paced, collaborative, and dynamic work environment
Opportunities for growth and career advancement
Chance to work with cutting-edge technology and innovative solutions
The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers