(USA) Senior Manager, Software Engineering

Wal-Mart•Bellevue, WA

43d

About The Position

The Senior Manager, Software Engineering leads platform-level execution of Squiggly Experience and AI/ML systems, ensuring alignment with strategic priorities and roadmap milestones. This role oversees architecture, development lifecycle, and operational delivery across multiple teams, driving technical excellence, scalability, and reliability. Collaborating with cross-functional partners, the position champions innovation, continuous improvement, and integration of AI-enabled features. The leader mentors engineering talent, manages complex initiatives, and ensures solutions meet quality and business objectives while fostering a culture of accountability and high performance within a dynamic technology environment. The Squiggly Experience platform delivers an advanced AI-powered chatbot used by over 2.5 million Walmart associates worldwide. The team focuses on building scalable, flexible front-end architecture and reusable UX components to enhance digital experiences along with unified Squiggly metrics for all partners and stakeholders. Operating in an Agile environment, the team drives innovative solutions by integrating AI capabilities and metrics into the platform. Members collaborate closely to design and maintain robust systems that support business and technical goals. Leadership fosters technical excellence, mentorship, and strategic problem-solving to ensure continuous improvement and effective stakeholder engagement across projects.

Requirements

Extensive experience leading software engineering teams with strong technical leadership and project management skills.
Proven expertise in software architecture, solution design, and overseeing the full software development lifecycle.
Demonstrated ability to drive platform engineering initiatives, including CI/CD, DevOps practices, and cloud cost optimization.
Strong proficiency in root cause analysis, system integration, and ensuring high system availability and scalability.
Skilled in mentoring engineers, fostering innovation, and promoting technical excellence through rigorous testing and code reviews.
Effective stakeholder management with the ability to align engineering efforts to business goals and track key metrics.
Adaptability to evolving technologies and a commitment to continuous improvement and operational excellence.
Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years' experience in software engineering or related area.
Option 2: 7 years' experience in software engineering or related area.
2 years' supervisory experience.

Nice To Haves

Master's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years' experience in software engineering or related area.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Lead platform-level execution of software and AI/ML systems, ensuring alignment with domain priorities and roadmap milestones.
Oversee shared infrastructure, tooling, and frameworks to support scalable, secure development and seamless system integration.
Drive full software development lifecycle across multiple teams, championing DevOps practices and continuous improvement.
Guide architectural reviews and system design decisions to ensure maintainability, extensibility, and performance.
Mentor engineers, promote technical quality, and foster a culture of innovation and learning.
Manage stakeholder relationships to align engineering efforts with business goals and track operational metrics.
Implement cloud cost optimization and automation to enhance delivery efficiency and system reliability.

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $132,000.00 - $264,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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