Senior Manager, Software Development Engineering

Zscaler•San Jose, CA

5d•Hybrid

About The Position

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We're looking for a Senior Manager, Software Development Engineering to join our ZPA team. This is a hybrid role, reporting in the San Jose, CA office 3 days a week. Reporting to the Sr. Director of Software Engineering, you'll be responsible for:

Requirements

15+ years of software development experience with at least 5 years of focus in building distributed solutions for ‘software as a Service’ platform for cloud scale and performance
Strong knowledge of networking protocols and services - DNS, HTTP, TCP/IP, SSL/TLS and knowledge of Firewall policy enforcement and traffic forwarding rules
Good experience in working with AWS/Azure/GCP networking, namely - transit gateway, IGW, NATGW, NACL, security groups. GWLB, ILB, Route53, Azure DNS
Experience in agile collaboration models (e.g. Kanban/Scrum) and Jira
Track record of hiring, grooming and retaining top talent

Nice To Haves

Strong distributed systems and SaaS development experience
Strong knowledge of Firewalls and Networking protocols
In depth knowledge of one of the CSPs like AWS, Azure or GCP.

Responsibilities

Leading end-to-end development, test, deploy and monitor of services in our ZScaler Cloud Connector, ZT Gateway and ZScaler Microsegmentation clouds
Contributing to the ZTC (Zero Trust for Cloud) leadership team while managing the local India development team
Working closely with cross-functional teams to manage changing priorities, ensure timelines, support escalations, and enhance collaboration between local and remote team
Leading by example, offer hands-on involvement, mentor engineers to grow their skills, and oversee critical tasks like code reviews, bug triaging, and build processes
Maintaining a customer-first mindset by participating in escalations, demos, beta trials, and delivering a product centered around an exceptional customer experience