Senior Manager, Site Merchandising

Walmart • Bentonville, AR

1d • $90,000 - $180,000 • Onsite

About The Position

Position Summary... Want to help lead the way in redefining how we shop online? The Senior Manager of Site Merchandising for eCommerce Site Operations – Arts, Crafts, & Sewing is a critical leader in shaping the customer site experience for a department within our Strategic Business Units (SBUs), overseeing everything from visual merchandising to content strategy to functionality and department-level campaign planning and execution. They’ll drive impact, improvement and innovation to create a truly frictionless online shopping experience and help our eCommerce business. This role is onsite in our Bentonville, Arkansas Office. What you'll do... You’ll sweep us off our feet if: You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers. You’re a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient. You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements. You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement. You build trust quickly and can lead by influence, creating impact through partnership as well as ownership. You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.

Requirements

• Bachelor degree in business or related field or equivalent experience in Business or related field
• Bachelor's degree in merchandising, visual design, business management, or related area and 5 years’ experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area OR 7 years’ experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area.

Nice To Haves

• 8+ years related experience in Site Merchandising, Merchandising, or related field
• Masters Degree in Business or related field
• 4+ years demonstrated experience managing a team
• 4+ years of experience in consumer-focused e-commerce environment
• Strong customer obsession focused on building the right site experience for our customer
• Analytical and process-oriented, comfortable making data-driven decisions
• Ability to set clear team objectives and performance measures
• Ability to select and develop a team of future leaders
• Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
• Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities
• Microsoft Office, Negotiating with third-party suppliers, Pricing, site merchandising, planning or inventory, or related area
• Masters: Business

Responsibilities

• Creating an exemplary site experience for your department –You’ll drive the holistic site strategy for a specific department within Strategic Business Unit (SBU), using customer insights to tell a cohesive story and create a seamless customer experience, overseeing visual site merchandising and content strategy, site functionality including navigation, hierarchy, search and browse, etc., new product on-boarding, and more.
• Telling a story through our site – You’ll identify key trend forecasts, define the department’s story-telling roadmap, and use key functionalities like taxonomy and search to enhance the customer journey on our site, telling a cohesive story to win customers’ hearts and minds.
• Monitoring site health and performance through analytics and key metrics – You’ll oversee the development of site metrics and dashboards to monitor site health, providing strategic insights to internal stakeholders to influence the overall direction for the site.
• Becoming an invaluable strategic partner to internal stakeholders – You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution.
• Operating with excellence – You’ll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge and performance.

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level