Senior Manager - SAP-Project Management

Bristlecone•Dallas, TX

About The Position

The responsibilities include: Project Management Experience – Should have at least 20 years experience of SAP project management, Fixed Price milestone payment, T&M/Staffing. Should have experience of leading AMS engagements as well. SAP Background – Preferred at least 5 years of SAP experience in non-PM role Project Oversight during execution phase : Overseeing the project from start to finish, including design, build, test, and post-go-live support Customer support : Lead customer support and participate and address program level discussion. Lead monthly steering committee meeting with customer. Service quality : Ensuring service quality, availability, and operational capability Program governance : Establishing effective program governance for each account Business development : Developing new business with clients and contributing to the SAP Business Group. Ability to interact with CxO levels Collaboration : Working closely with internal and external partners, including customers and project managers Escalation management : Managing escalations and customer communications Reporting : Ensuring weekly status reports goes from PM’s to clients and conducting internal governance meetings Adherence to internal quality (Delivery Excellence) processes Maintaing healthy profitability of every account considering sold versus delivered margins Mentor Project Managers

Requirements

Project Management Experience – Should have at least 20 years experience of SAP project management, Fixed Price milestone payment, T&M/Staffing.
Experience of leading AMS engagements
SAP Background – Preferred at least 5 years of SAP experience in non-PM role
Project Oversight during execution phase : Overseeing the project from start to finish, including design, build, test, and post-go-live support
Lead customer support and participate and address program level discussion.
Lead monthly steering committee meeting with customer.
Ensuring service quality, availability, and operational capability
Establishing effective program governance for each account
Developing new business with clients and contributing to the SAP Business Group.
Ability to interact with CxO levels
Working closely with internal and external partners, including customers and project managers
Managing escalations and customer communications
Ensuring weekly status reports goes from PM’s to clients and conducting internal governance meetings
Adherence to internal quality (Delivery Excellence) processes
Maintaining healthy profitability of every account considering sold versus delivered margins
Mentor Project Managers

Responsibilities

Project Management Experience – Should have at least 20 years experience of SAP project management, Fixed Price milestone payment, T&M/Staffing.
Experience of leading AMS engagements
SAP Background – Preferred at least 5 years of SAP experience in non-PM role
Project Oversight during execution phase : Overseeing the project from start to finish, including design, build, test, and post-go-live support
Lead customer support and participate and address program level discussion.
Lead monthly steering committee meeting with customer.
Ensuring service quality, availability, and operational capability
Establishing effective program governance for each account
Developing new business with clients and contributing to the SAP Business Group.
Ability to interact with CxO levels
Working closely with internal and external partners, including customers and project managers
Managing escalations and customer communications
Ensuring weekly status reports goes from PM’s to clients and conducting internal governance meetings
Adherence to internal quality (Delivery Excellence) processes
Maintaining healthy profitability of every account considering sold versus delivered margins
Mentor Project Managers