Senior Manager, Sales Strategy & Field Operations

Appian Corporation•Boston, MA

2d•$160,000 - $250,000

About The Position

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. We're seeing a strategic and results-driven Director of Sales Strategy & Field Operations to join our Sales Operations team. This role will serve as a key business partner to the Commercial North America Theater, while also contributing to global strategic initiatives such as Go-To-Market (GTM) design, territory planning and sales productivity optimization. You will work cross-functionally with Sales Leadership, Finance, Marketing, Enablement, and other teams to align execution with business strategy and drive sustainable growth.

Requirements

10+ years of experience in Sales Operations or related field
Proven success developing strong relationships with sales leadership
Deep understanding of GTM design, sales planning, and operational strategy.
Strong analytical skills and experience with sales performance metrics and systems (e.g., Salesforce, Tableau, Clari).
Exceptional communication and collaboration skills, with the ability to influence at all levels.
A proven ability to seamlessly shift between strategic planning and tactical execution
Bachelor’s degree required

Nice To Haves

Experience working in a matrixed, fast-paced SaaS or technology environment preferred.
MBA or relevant advanced degree is a plus.
Previous management experiences is a plus

Responsibilities

Act as the primary Field Sales Operations leader supporting the Commercial North America sales organization.
Partner with Sales and cross-functional leadership to design and implement GTM strategies that align with company objectives.
Lead strategic planning processes for territories, segmentation, account assignments, and sales capacity modeling.
Partner with sales operations teams to design and refine sales performance analytics, dashboards, and KPIs to support executive decision-making.
Collaborate on global initiatives and serve as a thought leader to drive operational excellence.
Optimize sales processes and infrastructure to improve Account Executive productivity and execution.

Benefits

Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources.
Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more.

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