Senior Manager, Revenue Operations

Ghost•Los Angeles, CA

57d•$145,000 - $165,000•Onsite

About The Position

We are looking for a Senior Manager, Revenue Operations to play a pivotal role in optimizing our sales processes, enhancing team performance, and driving revenue growth. You are a strategic thinker with a strong analytical background, knowledge of CRM software and tooling, excellent cross-functional collaboration skills, and a deep understanding of sales operations within a B2B marketplace environment.

Requirements

Bachelor's degree in Business Administration, Sales, Marketing, or a related field
6+ years of experience in sales operations or a related role, with at least 2 years in a leadership capacity
Proven track record of optimizing sales processes and driving revenue growth in a B2B environment
Proficiency in CRM systems (e.g., Hubspot) and sales analytics tools (e.g., Gong)
Experience in a fast-moving and dynamic startup environment

Responsibilities

Develop and implement scalable growth strategies across both demand and supply aligned with company objectives
Analyze sales data to identify trends, opportunities across segments, and areas for improvement throughout the full deal cycle
Systematize and streamline sales processes to enhance efficiency and effectiveness
Collaborate with sales leadership to design and execute individual targets based on books of business and incentive plans
Oversee the CRM system to ensure data accuracy and user adoption
Manage the sales technology stack, including sales enablement tools, to support sales team productivity
Evaluate and implement new technologies to enhance sales operations
Lead sales forecasting efforts, providing insights to inform business decisions
Develop and maintain dashboards and reports to track key performance indicators
Lead weekly performance deep dives that monitor sales performance against targets and recommend corrective actions as needed
Work closely with all revenue-generating functions, Operations, Engineering, Product & Design (EPD) and Finance to align sales strategies with business goals
Determine areas of opportunity for mitigating post-purchase challenges earlier in the funnel, design solutions, and implement alongside Revenue and Operations team members
Partner with EPD on roadmap development and product features with prioritization based on impact insights