Senior Manager, Revenue Operations

SOPHiA GENETICS•Boston, MA

6h•$104,000 - $186,000•Hybrid

About The Position

We believe that there is a smarter, more data-driven way to make decisions in healthcare. SOPHiA GENETICS (NASDAQ: SOPH) combines genomics, radiomics, clinical, and other data modalities through our propriety SOPHiA DDM platform to help healthcare professionals and patients across the world in the fight against cancer and rare and inherited diseases. We are hiring for a Senior Manager, Revenue Operations to help scale SOPHiA’s global go-to-market engine. This role leads the design, execution, and optimization of commercial processes, systems, and analytics across the full customer journey. The role reports to the Senior Director of Sales Operations and will directly manage the global Sales and Channel Operations team.

Requirements

Bachelor’s degree in Business, Finance, or related field (MBA preferred).
7+ years of Sales / Revenue Operations experience with deep Salesforce ownership.
5+ years of people management experience, including global teams.
Strong experience with: Salesforce Sales Cloud and CPQ
Order management, P.O.s, invoicing, and commercial workflows
Forecasting, pipeline inspection, and reporting
BI tools (Power BI, Tableau, or similar)
Advanced Excel skills.
Proven project management and process improvement experience.
Strong communication skills and comfort operating in a fast-moving, global environment.

Nice To Haves

Experience in subscription and/or consumption-based sales models preferred.
Consulting experience a plus.

Responsibilities

Partner with the business systems team to architect and optimize sales tech stack, including Salesforce, CPQ, order management, forecasting, and lifecycle tools.
Implement and refine core sales processes including opportunity management, quoting, approvals, renewals, and channel workflows.
Own commercial reporting, dashboards, and analytics across funnel, pipeline, bookings, and customer health.
Support pipeline management and forecasting to enable accurate GTM planning.
Conduct ad hoc analysis to inform growth strategy and resource allocation.
Drive discipline and data consistency in CRM usage, opportunity review, and account planning across global sales teams.
Connect the efforts of Sales, Marketing, and Customer Success to align processes, handoffs, and SLAs.
Design and optimize end-to-end customer lifecycle workflows from lead to revenue.
Collaborate with Revenue Operations, Enablement, Marketing, Finance, and Customer Experience to improve productivity and revenue execution.
Partner with Sales leadership on territory design, target setting, and incentive structures.

Benefits

Flexible hybrid work schedules
Excellent benefits, including Company 401k match
Outstanding Medical, Dental & Vision with 90% Employer Contribution
Company matched 401K at 4%
Company-paid short & long-term disability insurance
FSA commuter benefits
20 Days PTO, increasing to 25 with tenure; 5 Days Sick and 14 Public Holidays
Free EAP
Sickness and Accident coverage through Helsana
Meal Vouchers at 90CHF PM with our partner cafeteria
A fun and engaging work environment, with Rest & Entertainment space, full stocked free coffee machine and free fruit/snacks
Free parking in an easy to access location
A strong social committee whose purpose is to make SOPHiA GENETICs both enjoyable as well as rewarding
As our global HQ, you’ll have direct interaction and exposure to senior leadership and our executive team locally
A flexible, friendly, and international working environment with a collaborative atmosphere
Flexible working hours, including hybrid remote / on-site working model
An exciting company mission that brings together science and technology to directly impact the lives of patients with life threatening illness.
A fast-growing company with plenty of opportunity for personal growth and development
A hard technical challenge to solve with exciting modern technology - cloud computing, Big Data, DevOps, machine learning