Senior Manager, Research Operations

Walmart • Bentonville, AR

2d • $130,000 - $260,000

About The Position

Shape the future of healthcare with Walmart. We’re looking for a Senior Manager, Research Operations to join our team at the Walmart Healthcare Research Institute (WHRI). In this role, you’ll help transform how clinical trials are delivered. Expanding access, accelerating progress, and ensuring that patients who’ve been historically overlooked finally have a voice in advancing science and medicine. About Walmart Healthcare Research Institute (WHRI) WHRI brings inclusivity to clinical research by engaging patients in rural and underserved communities who have not traditionally been part of research opportunities. We are a fast-growing, agile team with a bold vision: to reimagine how clinical research is conducted within the world’s largest retailer. By combining Walmart’s reach with innovative approaches, we’re shaping a more accessible, patient-centered future for healthcare. What you'll do... Lead with impact: Oversee end-to-end operations for multiple research studies, ensuring execution on time and with excellence. Drive innovation: Build and execute the strategy for decentralized trial solutions using Walmart’s unique data and infrastructure. Plan and deliver: Develop study plans, track performance, and communicate progress and solutions to stakeholders. Collaborate & influence: Partner across teams, clients, and investigators to deliver meaningful outcomes. Build & mentor: Develop, coach, and grow high-performing teams while fostering a culture of inclusion and belonging.

Requirements

• Bachelor's degree in health science or related area.
• 5 years’ operational experience in clinical development.
• Prior work experience with decentralized trials and/or digital healthcare operations and implementation.
• Prior work experience in a clinical research environment, preferably in the pharmaceutical industry.
• Prior work experience healthcare, clinical trials, regulatory standards, and industry standards.
• Prior work experience utilizing Good Clinical Practice (GCP).
• Prior work experience in a high-growth environment to build a nascent operational infrastructure.
• 5+ years’ experience in clinical development operations.
• Strong experience in clinical trials, including decentralized and digital healthcare operations.
• Proven success in managing projects, resources, and cross-functional teams.
• A commitment to giving underrepresented communities access to clinical research.

Nice To Haves

• Master's degree in Health Science or related area.
• Prior work experience in a matrixed environment.
• Prior work experience in client-facing role.

Responsibilities

• Oversee end-to-end operations for multiple research studies, ensuring execution on time and with excellence.
• Build and execute the strategy for decentralized trial solutions using Walmart’s unique data and infrastructure.
• Develop study plans, track performance, and communicate progress and solutions to stakeholders.
• Partner across teams, clients, and investigators to deliver meaningful outcomes.
• Develop, coach, and grow high-performing teams while fostering a culture of inclusion and belonging.

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
• Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1-10 employees