Senior Manager, Quality

Phototronics•Boise, ID

41d•Onsite

About The Position

For more than 50 years, Photronics has been a global leader in photomask technology-powering the innovation behind smartphones, computers, automotive technology, and countless devices used every day. Our success is built on quality, collaboration, and the dedication of our people. Join us and be part of a company recognized for cutting-edge technology, exceptional service, and strong customer partnerships. We are seeking a strategic and highly experienced Senior Manager, Quality to lead regional quality systems across multiple photomask manufacturing sites in the United States and Europe. In this impact-driven role, you'll shape and elevate our quality performance, ensuring alignment with customer expectations, internal standards, and semiconductor industry requirements. You will define and implement standardized processes, metrics, and best practices that improve product quality, enhance yield, and reduce customer quality events. You'll lead root-cause investigations, corrective and preventive actions, and data-driven improvement initiatives while partnering closely with operations, engineering, and customer teams across the region. This role also serves as a customer advocate and management representative for international quality standards, while developing and mentoring quality leaders to strengthen our culture of technical excellence and continuous improvement.

Requirements

Proven ability to collaborate with senior leadership on regional quality strategy and execution.
Experience making high-impact operational decisions across multiple sites or functions.
Deep expertise in manufacturing quality systems, ISO standards, audits, regulatory compliance, and continuous improvement.
Strong analytical, problem-solving, and risk-mitigation capability.
Skilled in budget management, staffing, and resource planning.
Exceptional communication, negotiation, and customer engagement skills-including executive-level interactions.
Demonstrated success leading managers and diverse technical teams.
Sound judgment under pressure and in complex, high-stakes environments.
Must be a U.S. Citizen due to U.S. Government Trusted Facility requirements.
8+ years of experience in a quality-focused role; semiconductor or high-tech manufacturing strongly preferred.
Supervisory/leadership experience required.
Bachelor's degree in engineering or related field (or equivalent experience).

Nice To Haves

Certified Quality Engineer (CQE)
Certified Quality Auditor (CQA)
Certified Manager of Quality/Organizational Excellence (CMQ/OE)

Responsibilities

Establish and standardize regional quality systems, processes, and metrics across multiple manufacturing sites.
Lead customer audits, certification programs (e.g., ISO), root-cause investigations, and corrective/preventive actions.
Partner with operations, engineering, and customer support to resolve escalated quality issues and implement sustainable improvements.
Drive regional continuous improvement initiatives using Lean, Six Sigma, and other quality methodologies.
Monitor and report regional quality performance, identifying trends, risks, and improvement opportunities.
Mentor, develop, and lead site-level quality leaders, fostering a culture of accountability and operational discipline.
Manage planning, staffing, budgeting, and resource allocation for the Regional Quality organization.
Represent the region in corporate quality reviews, customer meetings, and strategic cross-functional initiatives.
Influence senior leaders and executives on complex quality issues with significant business impact.
Perform other responsibilities as needed.