Senior Manager - Quality Programs

Oshkosh • Appleton, WI

17d

About The Position

About Pierce, an Oshkosh company At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913, building truck bodies on Model T Ford chassis in an old converted church has evolved to creating highly customized, carefully designed and engineering pumpers, aerials, tankers and rescue units that have no equal. Today, you'll find more than 30,000 Pierce apparatuses on the road that are making a difference in people's lives, every day. To us, every step in the process of building our trucks is personal. From innovation and expertise, to the customization and service. Our trucks are designed to perform under the toughest conditions. Senior Manager – Quality Program Reporting to the Director of Quality, this role will lead disciplined problem-solving and continuously improve safety, quality, and manufacturing processes with an emphasis on reducing cost through quality improvements. This individual will also be responsible to maintain and continuously improve the Oshkosh Quality Management System standards. YOUR IMPACT Lead the Quality Management System and ISO9001:2015 certification process including internal and external audits. Lead Corrective and Preventative Actions. Lead and train the manufacturing team on a structured approach to problem solving utilizing 8D and Six Sigma DMAIC methodology to eliminate waste appropriately. Lead cross functional teams in complex problem solving and large continuous improvement projects or events. Support manufacturing with containment, root cause and resolution to part quality issues. Establish control plans and standardization to prevent process backsliding for consolidation of gains. Analyze and improve processes to reduce common cause variability and eliminate special cause. Develop and institutionalize best practice quality tools/processes within manufacturing. Provide strategic guidance to manufacturing quality.

Requirements

• Bachelor’s Degree in Operations Management, Engineering or related field
• 8+ years in related work experience

Nice To Haves

• ISO 9001:2015 Certified Auditor
• Certified Lean Six Sigma Black Belt
• Excellent project management and prioritization skills.
• Solid business acumen
• Results-oriented, strong analytical skills, and demonstrated process improvement success in managing large teams in a continuous improvement culture.
• Ability to interact with all levels of the business (senior leaders to working teams); exceptionally good listening skills; able to present complex or new ideas with clarity and simplicity.
• Strong interpersonal and communication skills that build productive relationships and influences others, both within the business and across organizations
• Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.

Responsibilities

• Lead the Quality Management System and ISO9001:2015 certification process including internal and external audits.
• Lead Corrective and Preventative Actions.
• Lead and train the manufacturing team on a structured approach to problem solving utilizing 8D and Six Sigma DMAIC methodology to eliminate waste appropriately.
• Lead cross functional teams in complex problem solving and large continuous improvement projects or events.
• Support manufacturing with containment, root cause and resolution to part quality issues.
• Establish control plans and standardization to prevent process backsliding for consolidation of gains.
• Analyze and improve processes to reduce common cause variability and eliminate special cause.
• Develop and institutionalize best practice quality tools/processes within manufacturing.
• Provide strategic guidance to manufacturing quality.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees