Senior Manager, Professional Learning - New York City

Curriculum Associates • New York, NY

1d • $93,250 - $166,250

About The Position

At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation’s K–8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. Senior Manager of Professional Learning – New York City The Senior Manager of Professional Learning leads a team of Managers and Associate Managers, full-time Specialists, and in-direct reports of part-time consultants in supporting implementations and adoptions of all CA programs across each component of the Professional Learning journey. This includes developing and presenting implementation plans, delivering targeted professional learning to educators, analyzing assessment and instructional data, and partnering directly with school and district leaders throughout the year. Collaboration and oversight of strategies for maximizing team utilization, optimizing scheduling, and promoting healthy collaboration with internal partners are additional functions of the role. The Senior Manager of PL will build capacity in Associate Managers and assist in supporting the onboarding and growth of Managers in conjunction with Regional PL Leadership. In addition, this position works closely with sales, partner success, and other Curriculum Associates professionals to ensure strong implementations while supporting the team. The impact you'll have: Managing the interview and selection process of the PL team, including Associate Manager positions Supporting regional planning to establish operational objectives and recommendations for the region in alignment with CA vision Monitoring individual and team performance metrics to ensure an equitable balance across the team while meeting business demand and team goals (i.e., account ownership responsibilities) Facilitating ongoing collaboration with PL Managers, supporting their growth, and aligning to regional vision and objectives Building capacity and empowering Associate Managers to lead their part-time teams Partnering with PL Directors in the region to effectively assess regional demand and growth opportunities throughout the team Strategizing with CA internal teams, such as Content and L&D, to support growth needs across the region Collaborating with leaders and members of the IST to establish and implement strategies for meeting regional goals through consistent best practice and accountability Managing efficiency and effectiveness of onboarding, coaching, and ongoing building of capacity for the team Conducting observations for Associate Managers and advanced consultant roles to strengthen leadership expertise Conducting formal observations for team including informal pre-meetings, observations, personal debrief, and ongoing goal setting and feedback Facilitating performance evaluations, improvement plan discussions, and regular check-ins to ensure customers are receiving quality outcome-based professional learning focused on impacting student and teacher practice Ongoing monitoring of business demand versus team capacity to make staffing recommendations Managing expense approvals, time sheets, time off requests, and other record-keeping responsibilities of the team to ensure compliance with company policies and best practices Partnering with PL Operations in the management and scheduling process of shift assignments, as needed Serving as a strong contributor within internal teams to identify barriers to implementation, propose solutions internally and externally, and escalate when needed Representing PL leadership on Implementation Service Teams (ISTs) Ensuring quality participation of PL attendees during ISTs Partnering with sales and partner success counterparts to support new and existing business through participation in presentations and strategic meetings (i.e., Beginning, Mid, and End-of Year, pilots) Facilitating high-level customer meetings, including high-stakes conversations Building and maintaining strong and influential relationships with district leader and/or site leaders Maintaining knowledge of multiple products and facilitation best practices Serving as an ambassador for Curriculum Associates, exemplifying the company’s mission-driven approach and commitment to creating better classrooms for students and teachers Note: The essential duties are intended to describe the general content and requirements of this position and are not intended to be an exhaustive statement of duties. Specific responsibilities and assignments will be provided by the incumbent’s manager.

Requirements

• Bachelor’s degree and at least 3+ years of experience managing a team responsible for complex district-wide implementations of educational technology programs
• 2+ years of experience coaching teachers, delivering professional learning and support, analyzing assessment data, and working directly with school and district leaders
• 2+ years of teaching experience
• Evidence of effective leadership in supporting multiple levels within a PL team, including those who are responsible for building capacity across the team
• Evidence of high-quality observation and feedback coaching to elevate individual and team performance
• Experience in development, training, and accountability for teams on policies, procedures, and best practices
• Ability to manage, monitor, evaluate, and ensure integrity of program implementations
• Ability to provide high-quality classroom coaching to ensure teachers have the skills necessary to deliver CA solutions effectively
• Possess a high degree of comfort engaging in conversations on driving implementation fidelity with internal and external stakeholders, including executive leadership levels
• Growth mindset, with commitment to ongoing learning and willingness to be flexible to meet evolving educator and team needs
• Evidence of collaboration/relationship building with leadership and colleagues
• Evidence of independence and completion of assigned projects
• Proven organization skills, high attention to details, and superior time management that results in effectively completing multiple projects and prioritizing appropriately
• Excellent interpersonal, written, and verbal communication skills
• Ability to lift 50lbs (travel and printed materials) and stand for extended periods of time
• Travel is required and considered an essential function of the job. Travel includes overnight stays at hotels and transportation via car, plane, and/or public transportation.
• Additionally, a valid driver's license is required for this role.
• Candidates must either currently live in or be open to relocating to the New York City area.
• Candidates must have their own transportation as this role requires considerable travel beyond the posted location.

Nice To Haves

• Successfully leading remote teams
• Strong project management experience from evaluative and research phase to implementation
• Proficient in multiple business programs (i.e., SalesForce, Domo, Quantum, LMS, Outlook, Excel, Word, Ppt)
• Math content expert
• Experience with fast-paced, complex implementations

Responsibilities

• Managing the interview and selection process of the PL team, including Associate Manager positions
• Supporting regional planning to establish operational objectives and recommendations for the region in alignment with CA vision
• Monitoring individual and team performance metrics to ensure an equitable balance across the team while meeting business demand and team goals (i.e., account ownership responsibilities)
• Facilitating ongoing collaboration with PL Managers, supporting their growth, and aligning to regional vision and objectives
• Building capacity and empowering Associate Managers to lead their part-time teams
• Partnering with PL Directors in the region to effectively assess regional demand and growth opportunities throughout the team
• Strategizing with CA internal teams, such as Content and L&D, to support growth needs across the region
• Collaborating with leaders and members of the IST to establish and implement strategies for meeting regional goals through consistent best practice and accountability
• Managing efficiency and effectiveness of onboarding, coaching, and ongoing building of capacity for the team
• Conducting observations for Associate Managers and advanced consultant roles to strengthen leadership expertise
• Conducting formal observations for team including informal pre-meetings, observations, personal debrief, and ongoing goal setting and feedback
• Facilitating performance evaluations, improvement plan discussions, and regular check-ins to ensure customers are receiving quality outcome-based professional learning focused on impacting student and teacher practice
• Ongoing monitoring of business demand versus team capacity to make staffing recommendations
• Managing expense approvals, time sheets, time off requests, and other record-keeping responsibilities of the team to ensure compliance with company policies and best practices
• Partnering with PL Operations in the management and scheduling process of shift assignments, as needed
• Serving as a strong contributor within internal teams to identify barriers to implementation, propose solutions internally and externally, and escalate when needed
• Representing PL leadership on Implementation Service Teams (ISTs)
• Ensuring quality participation of PL attendees during ISTs
• Partnering with sales and partner success counterparts to support new and existing business through participation in presentations and strategic meetings (i.e., Beginning, Mid, and End-of Year, pilots)
• Facilitating high-level customer meetings, including high-stakes conversations
• Building and maintaining strong and influential relationships with district leader and/or site leaders
• Maintaining knowledge of multiple products and facilitation best practices
• Serving as an ambassador for Curriculum Associates, exemplifying the company’s mission-driven approach and commitment to creating better classrooms for students and teachers

Benefits

• Benefit eligible employees (and their families) are covered by medical, dental, vision, and basic life insurance.
• Employees can enroll in our company’s 401k plan and receive an employer match.
• Employees have access to a flexible vacation and sick policy in addition to twelve paid holidays and a winter office closure between Christmas and New Year's, as well as a number of additional perks and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees