Senior Manager Product Services

Chubb•Philadelphia, PA

65d

About The Position

Join Chubb as a Senior Manager Product Services and bring your Commercial Lines expertise to the forefront! If you have a passion for navigating the complexities of commercial insurance products and thrive in a dynamic environment, this is the perfect opportunity for you. Leverage your 5 years of experience in leadership and underwriting, product management, or regulatory compliance to make a significant impact in our Commercial Lines division. Legal and Compliance (L&C) â Philosophy and Culture Statement: L&C is committed to providing bestâinâclass legal and compliance services to our business partners. L&C emphasizes teamwork, expertise, and a "canâdo" attitude. Operating as a bestâinâclass organization requires a commitment to constant improvement and an onâ going commitment to adding value - every day, by every team member. The group takes pride in delivering consistent customer satisfaction, advancing selfâdevelopment among team members, participating in company and team initiatives - all with a focus on superior execution. The candidate will ideally sit in our Philadelphia, PA office. Other Chubb locations may be considered.

Requirements

Minimum 5 years of experience in the insurance industry. Commercial Lines products, underwriting, operations, product management or regulatory compliance is a plus.
Minimum 5 years of leadership experience.
Bachelor's degree or equivalent industry experience in product management and regulatory issues.
Good working knowledge of the property and casualty insurance industry, including the product development process, regulatory procedures and interactions, and the state approval processes.
Knowledge of industry associations (for example, ISO, AAIS), roles, and operations; demonstrated effective personal working relationships.
Excellent communications skills; capable of interacting effectively with Senior leadership, and internal/external business partners.
Strong organizational and effective project management skills, managing shifting priorities, and coordinating efforts across organizational lines in a fastâpaced environment.
Strong people management skills and experience with demonstrated achievements in the areas of results, staff development, diversity, and retention.
Good negotiation skills with the ability to influence, adaptability, and flexibility to adjust and lead team through changing business priorities.
Demonstrates strong attention to detail and commitment to project ownership, accuracy, and completion on a timely basis.
Demonstrates adaptability and flexibility to adjust to and lead teams through changing business priorities.

Nice To Haves

Experience working in a product, rate filing, and approval environment with explicit leadership/facilitation/coordination responsibilities and knowledge of the relationship to Underwriting, Actuarial, General Counsel, IT, and Claims is a plus.

Responsibilities

Manage a team of experienced Commercial Product Line Support Services staff with direct oversight of the dayâ toâday activities.
Partner with and support the Commercial Lines business unit(s) and support areas to ensure that products, systems, processes, and procedures are in compliance with statutory and regulatory requirements, including participating in compliance audits reviews and market conduct exams.
Support Commercial Lines business unit(s) by ensuring approved form/rate filings and other initiatives are implemented.
Provide clear, concise communications with Regulatory Affairs, Compliance Assurance, Business Units, State Regulators, and all other internal Chubb areas.
Actively participate in meetings organized by the Regulatory Affairs and Compliance Assurance Departments.
Report to leadership on compliance efforts and the resolution of compliance issues.
Work with Regulatory Affairs and the Compliance Assurance Department, lead the resolution of all regulatory issues arising out of state examinations, investigations, inquiries, and audits for Commercial Lines. Ensure remediation and appropriate preventive action in response to violations of rules, regulations, policies, procedures, and standards of conduct.
Partner with the Compliance Assurance Department to develop, communicate, implement, and maintain policies, standards, procedures, training, monitoring and controls within the business unit.
Work with Product Line Services Support team to ensure all product handoff dates are identified and met.
Work with Product Line Support Services Support team to develop thorough, concise product requirements in accordance with IT handoff dates.
Advise on the approach to new/revised products in respect to alternative solutions, adoption of existing products, rating, and pricing options, and filing strategies.
Provide expertise and input in the creation of training materials and programs.