Senior Manager Product Quality Assurance

Sodexo CareersNorth Bethesda, MD
Remote

About The Position

The Senior Manager, Product Quality Assurance, is a critical member of Sodexo’s North America Food Safety team. This role is responsible for leading and supporting food safety and quality initiatives through effective program and project management, supplier second-party audits, and Sodexo’s first party offsite audits. The position ensures that Sodexo’s PQA systems are robust, scalable, and aligned with company standards and regulatory requirements. This is a remote position, requiring 40%-60% travel. Candidates should reside near a major airport.

Requirements

  • Bachelor’s degree in Food Science, Microbiology, Public Health, or related field.
  • 5+ years’ experience working in food safety management, auditing, or consulting role
  • Strong knowledge of food safety regulations (FDA, USDA, CFIA, etc.) and industry standards.
  • Familiarity with Global Food Safety Initiative (GFSI) benchmarked schemes (e.g., SQF, BRCGS, FSSC 22000).
  • PCQI & HACCP certifications

Nice To Haves

  • Advanced degree or certifications (SQF, ISO Lead Auditor) preferred.
  • Experience with ISO certification processes and audit management preferred.
  • Strong auditing background, including supplier second party and internal audits.

Responsibilities

  • Own, manage, and continuously improve first‑ and second‑party food safety audit programs, including developing audit standards, conducting audits, and coordinating with external suppliers and internal Sodexo facilities.
  • Analyze, trend, and present audit results to stakeholders; develop and maintain supplier risk matrices to prioritize high‑risk suppliers; and drive continuous improvement based on audit outcomes, feedback, and evolving regulatory requirements.
  • Conduct second-party supplier audits to assess compliance with Sodexo’s food safety and quality standards.
  • Conduct first ‑ party audits at Sodexo offsite production facilities to verify compliance with regulatory and global standards.
  • Manage PQA programs and projects across food manufacturing and retail foodservice environments.
  • Collaborate with internal teams including PQA, Food Safety, and Supply Management to drive continuous improvement.
  • Monitor and report on key performance indicators related to product quality and safety.
  • Provide subject matter expertise in food safety regulations and industry best practices.

Benefits

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
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