Quality & Product Assurance Manager

Anton Paar QuantaTec Inc•Boynton Beach, FL

About The Position

The Quality Manager champions a best-in-class Quality Management System and leads company wide initiatives that ensure 100% out-of-box product quality. This role also carries technical and product responsibility for serial instruments, including performance, specifications, compliance, and lifecycle quality. You will serve as the organization’s primary quality authority, partnering across R&D, Production, Customer Support, and Corporate Compliance to drive continuous improvement, manage risk, and strengthen the quality culture including: Reviewing and enhancing the existing quality process and practice implementing, tracking and monitoring quality metrics throughout the organization to ensure it is achieving its goal of 100% out-of-box quality Ensuring company wide compliance with ISO 9001 and that all process controls are in place to achieve the highest level of product quality in design, manufacturing and service The Quality Manager is also responsible all technical matters related Anton Paar QuantaTec products including: Product responsibility for serial instruments (function, specification, quality, costs) Project responsibility during product development projects and especially serial transition Technical responsibility for customer projects

Requirements

Bachelor’s Degree in a technical discipline
5-7 years of practical experience in quality management and / or quality assurance; preferably in a highly standardized environment such as manufacturing, automotive, aerospace or medical devices
Past experience managing a certified QMS (i.e., ISO 9001:2015)
Needs to have a strong understanding and experience with quality principles, tools and respective methodologies (i.e., Root Cause Analysis, Lean / Lean Six Sigma, Continuous Improvement, etc.), and be a change agent
Must have strong business acumen and excellent written and verbal communication skills

Nice To Haves

Master’s Degree
SAP experience
Experience with scientific instrumentation

Responsibilities

Mentor and develop team members through regular coaching, feedback, and performance guidance
Lead company wide quality improvement initiatives (Kaizen, Lean, Six Sigma) to elevate product and process performance
Serve as the primary resource for quality problem identification, resolution, and continuous improvement
Establish and maintain strong cross-functional partnerships to drive quality and compliance initiatives
Report quality performance, trends, and losses to leadership
Manage the Quality Management System and support corporate audit activities
Ensure full compliance with ISO 9001 and corporate risk management processes
Design, implement, and document procedures for process control, testing, inspection, and improvement
Participate in internal and external quality audits
Ensure instrument safety and compliance with evolving norms and standards
Implement and monitor quality metrics to achieve 100% out-of-box quality
Establish best-practice metrics including process capability, control charts, and measurement system quality
Develop statistical data collection and analysis systems to predict and improve product quality trends
Prepare and present product and process quality reports
Lead root cause analysis and corrective action initiatives
Identify and lead initiatives that drive quality improvement and cost reduction
Hold product responsibility for serial instruments (function, specifications, quality, costs)
Lead quality involvement during development projects and serial transition
Provide technical leadership for customer projects and technical change approvals
Maintain responsibility for instrument-specific technical and quality specifications
Lead systematic error analysis and solution development to maintain product and process quality
Monitor production costs and drive cross-functional improvement projects
Act as the key link between Development, Production, and Customer Support
Support concurrent engineering and represent Quality in product development
Oversee quality activities during R&D transition to manufacturing
Train Customer Support, Repair, Assembly, QA, and other teams as needed
Assist Incoming QA Inspectors and Assembly Technicians in problem solving
Schedule and assign quality assurance work and follow up on results
Manage company quality control training and education programs
Support corporate compliance and risk management processes
Travel domestically and internationally up to 10%