Senior Manager, Product Manager, Retail Bank Migration Lead

Capital One•Wilmington, DE

44d•$175,500 - $240,300

About The Position

At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head. As we've grown bigger, we've found more and more ways to use technology and face-to-face conversations to understand the human problems associated with money and finances. As a Product Manager focusing on Bank Modernization you will be reimagining our Consumer Bank to create game-changing customer experiences and business outcomes. You will build platforms and services that deliver real-time data at scale. As the leader for the Migration pod, you will define and execute a strategy to seamlessly transition our end consumers to the new Core Banking Platform. We have a long journey ahead and are excited to bring on leaders to design & build our future.

Requirements

At least 5 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Passionate about building impactful products and enjoy putting yourself in the shoes of customers
Looking to leverage AI to the fullest extent allowed to improve the thoroughness and efficiency of your work
You are able to concisely describe problems to ensure teams understand them and lead teams to solve those problems
You understand the needs of data scientists, machine learning engineers and/or business decision analysts
You have experience building or working with enterprise platforms with wide-ranging capabilities
You are a continuous learner who revels in asking "dumb questions" and can get up to speed on Technology quickly
You are experienced working in an Agile environment and delivering incremental priorities to maximize value over time
You enjoy zooming out to understand the big picture and derive satisfaction from thinking strategically
You have excellent oral and written communication skills
You are an avid networker to best support customers and work with partner platforms (EMP & GenAI Platform) to ensure our services are aligned with their lifecycles and strategies.

Nice To Haves

Experience translating business strategy and analysis into consumer facing digital products

Responsibilities

Define and deliver the product strategy for migrating end consumers to the new Core Banking Platform
Design and support validation techniques to ensure a smooth migration from legacy to modern platform
Work closely with business and tech partner teams to define requirements and measures of success
Prioritize the product backlog to maximize business and customer outcomes
Incorporate design thinking and analytics to inform product and customer journey design
Maintain an analyzed backlog of work, refining the near term deliverables/epics with Tech.
Support technology teams with escalation and resolution of impediments
Deploy go-to-market strategies to ensure customers can navigate onboarding tools and steps
Serve as the connection between customers, partners, Capital One's mission, and your team

Benefits

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

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