Senior Manager, Product Manager, Retail Bank Migration Lead

Capital One • Wilmington, DE

1d

About The Position

Senior Manager, Product Manager, Retail Bank Migration Lead At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head. As we’ve grown bigger, we’ve found more and more ways to use technology and face-to-face conversations to understand the human problems associated with money and finances. As a Product Manager focusing on Bank Modernization you will be reimagining our Consumer Bank to create game-changing customer experiences and business outcomes. You will build platforms and services that deliver real-time data at scale. As the leader for the Migration pod, you will define and execute a strategy to seamlessly transition our end consumers to the new Core Banking Platform. We have a long journey ahead and are excited to bring on leaders to design & build our future. Specific responsibilities include, but are not limited to: Define and deliver the product strategy for migrating end consumers to the new Core Banking Platform Design and support validation techniques to ensure a smooth migration from legacy to modern platform Work closely with business and tech partner teams to define requirements and measures of success Prioritize the product backlog to maximize business and customer outcomes Incorporate design thinking and analytics to inform product and customer journey design Maintain an analyzed backlog of work, refining the near term deliverables/epics with Tech. Support technology teams with escalation and resolution of impediments Deploy go-to-market strategies to ensure customers can navigate onboarding tools and steps Serve as the connection between customers, partners, Capital One’s mission, and your team We want you if you are: Passionate about building impactful products and enjoy putting yourself in the shoes of customers Looking to leverage AI to the fullest extent allowed to improve the thoroughness and efficiency of your work You are able to concisely describe problems to ensure teams understand them and lead teams to solve those problems You understand the needs of data scientists, machine learning engineers and/or business decision analysts You have experience building or working with enterprise platforms with wide-ranging capabilities You are a continuous learner who revels in asking “dumb questions” and can get up to speed on Technology quickly You are experienced working in an Agile environment and delivering incremental priorities to maximize value over time You enjoy zooming out to understand the big picture and derive satisfaction from thinking strategically You have excellent oral and written communication skills You are an avid networker to best support customers and work with partner platforms (EMP & GenAI Platform) to ensure our services are aligned with their lifecycles and strategies. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Requirements

• At least 5 years of experience working in Product Management
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
• Passionate about building impactful products and enjoy putting yourself in the shoes of customers
• Looking to leverage AI to the fullest extent allowed to improve the thoroughness and efficiency of your work
• You are able to concisely describe problems to ensure teams understand them and lead teams to solve those problems
• You understand the needs of data scientists, machine learning engineers and/or business decision analysts
• You have experience building or working with enterprise platforms with wide-ranging capabilities
• You are a continuous learner who revels in asking “dumb questions” and can get up to speed on Technology quickly
• You are experienced working in an Agile environment and delivering incremental priorities to maximize value over time
• You enjoy zooming out to understand the big picture and derive satisfaction from thinking strategically
• You have excellent oral and written communication skills
• You are an avid networker to best support customers and work with partner platforms (EMP & GenAI Platform) to ensure our services are aligned with their lifecycles and strategies

Nice To Haves

• Experience translating business strategy and analysis into consumer facing digital products

Responsibilities

• Define and deliver the product strategy for migrating end consumers to the new Core Banking Platform
• Design and support validation techniques to ensure a smooth migration from legacy to modern platform
• Work closely with business and tech partner teams to define requirements and measures of success
• Prioritize the product backlog to maximize business and customer outcomes
• Incorporate design thinking and analytics to inform product and customer journey design
• Maintain an analyzed backlog of work, refining the near term deliverables/epics with Tech.
• Support technology teams with escalation and resolution of impediments
• Deploy go-to-market strategies to ensure customers can navigate onboarding tools and steps
• Serve as the connection between customers, partners, Capital One’s mission, and your team

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees