Senior Manager, Product Management - Card Onboarding
About The Position
Senior Manager, Product Management - Card Onboarding Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Card Onboarding team cultivates lasting customer relationships through positive early interactions with new credit card customers. This Senior Manager role will lead a team of product managers delivering digital onboarding experiences across the mobile app and Capital One website. Additionally, the Senior Manager will be the primary lead for Discover Onboarding experiences, owning the strategy for future conversion waves and incremental enhancements for Frontbook, and owning the stakeholder relationships. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Requirements
- At least 5 years of experience working in Product Management
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Nice To Haves
- Experience translating business strategy and analysis into consumer facing digital products
Responsibilities
- Lead a team of product managers delivering digital onboarding experiences across the mobile app and Capital One website.
- Primary lead for Discover Onboarding experiences, owning the strategy for future conversion waves and incremental enhancements for Frontbook
- Owning the stakeholder relationships
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
