Senior Manager, Process Engineering – Payroll

Bristol Myers Squibb-posted 7 days ago

$114,670 - $138,947/Yr

Full-time • Mid Level

Tampa, FL

5,001-10,000 employees

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As a Global Payroll Process Engineer, you will lead and support the design, optimization, and implementation of payroll processes across our international operations. Your primary responsibility will be to ensure that payroll systems are efficient, compliant, and scalable, delivering timely and accurate compensation for employees around the world. By collaborating closely with cross-functional partners and leveraging process improvement methodologies, you will harmonize payroll workflows, drive automation, and enhance overall employee experience. Your analytical mindset and technical expertise will enable you to identify opportunities for improvement, resolve process challenges, and support a culture of continuous innovation. In this critical role, you will shape the future of global payroll operations and help set new standards of excellence for a science-driven organization. Your passion in life is for a user to be pulled through a process with little to zero “how to knowledge and/or documentation”. Therefore, at the forefront of process assessment and implementation is the goal in ‘consumerization’ of employee processes!

Lead End-to-End Payroll Process Design: Analyze current global payroll workflows to identify inefficiencies, gaps, and areas for standardization. Collaborate with cross-functional teams to design streamlined, compliant, and scalable payroll processes that align with organizational goals and local regulations.
Drive Process Optimization and Automation: Apply process improvement methodologies, such as Lean Six Sigma, to enhance payroll system efficiency. Identify opportunities for automation using the latest HR technologies to reduce manual intervention, minimize errors, and accelerate processing times.
Partner with Stakeholders: Work closely with People Services, People Technology & Experience team, Centers of Excellence, and external vendors to implement new payroll solutions and ensure seamless integration of systems across multiple geographies.
Ensure Compliance and Internal Controls: Develop and embed robust controls within payroll processes to meet internal policies, SOX requirements, and country-specific legal standards, safeguarding data accuracy and confidentiality.
Support Payroll Process Implementation: Lead and support the rollout of newly designed payroll processes, providing training, documentation, and change management guidance to internal teams and end users.
Leverage Data and Analytics: Collaborate with analytics teams to collect, monitor, and interpret payroll data, developing KPIs and dashboards to measure process effectiveness and drive data-driven decision making for continuous improvement.
Champion Continuous Improvement: Foster a culture of innovation by regularly reviewing payroll operations, soliciting feedback, and implementing best practices to elevate the employee experience and maintain payroll excellence worldwide.

Bachelor's degree in Industrial Engineering, Business Analytics, Operations Management, or relevant field – Preferred OR relevant 7+ years of relevant work experience.
Proficient in evaluating existing process flows for Workday/Payroll, mapping against functionality available vs used, developing new process flows and/or implementing new functional capabilities to improve service delivery that yield a higher degree of customer centricity/intuitiveness.
5+ years of proven relevant work experience in process design/redesign and change management.
Solid technical skills and understanding of systems architecture of Workday, ServiceNow, Payroll, other systems/platforms.
Experience with quality management, process simulations and creating detailed standard operating procedures.
Proficiency in data analysis, with the ability to leverage HR metrics and analytics tools.
Excellent problem-solving and critical-thinking skills, with the ability to identify and address process gaps.
Strong project management abilities, including the capacity to support in planning, execution, and monitoring projects within set timelines.
Strong written and verbal communication skills with the ability to collaborate effectively with various stakeholders within all levels of an organization.
Detail-oriented with a focus on accuracy and precision in process design and documentation.

Lean Six Sigma Certification, desired

Medical, pharmacy, dental and vision care.
Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).
Financial well-being resources and a 401(K).
Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.
Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.
Parental, caregiver, bereavement, and military leave.
Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.
Other perks like tuition reimbursement and a recognition program.

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