Senior Manager, Privacy Advisory & Operations

American Express•York, NY

2d•Hybrid

About The Position

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. Role Description: The Sr. Manager-Privacy Advisory & Operations will sit within the newly formed Global Privacy Center of Excellence (GPCE) and be part of a team who is responsible for enabling privacy across the First line of Defense (1LOD). This role will assist with the execution of privacy and data protection standards across business units to manage privacy risk within processes, products, projects, third-party services, or other activities that involve the processing of personal data.

Requirements

Bachelor’s degree in business, management, or a related field
5+ years of experience within a Privacy risk management or oversight function
High degree of organization, individual initiative and personal accountability and resiliency
Excellent communication skills with a demonstrated ability to lead, engage, influence, and encourage partners and stakeholders to drive collaboration and alignment
Proven ability to manage multiple demands successfully within a matrixed organization
Track record of creating and leading strong cross-functional teams
Enjoy solving large and complicated problems
Ability to maintain a positive, can-do’ attitude

Nice To Haves

Advanced Degree
Industry credentials (e.g., IAPP)
Demonstrable knowledge of either the GDPR, CCPA or GLBA
Knowledge of non-US/European Privacy and Privacy adjacent regulations
Prior Financial Services or Banking Industry experience
Prior experience with privacy-related processes across an Enterprise or local level for a financial services company
Prior experience with driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information
Prior experience using enterprise-thinking to quickly identify areas of improvement

Responsibilities

Assist with embedding privacy into daily operations, design, products, and processes
Support stakeholders in effective identification, assessment, mitigation or privacy risk across business units
Partner across second and third lines of defense to align controls and audit readiness
Serve as a trusted advisor to business and technology stakeholders, helping them implement privacy requirements
Work with partners in the Global Privacy Center of Excellence to facilitate enterprise-wide privacy risk management in alignment with organizational best practices
Provide guidance in managing privacy risk to drive enterprise continuity across different regions and business units
Provide support in managing privacy risk across cases including product development, AI, third-party, cross border transfers, regulatory exams, second-line effective challenge, and audits

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities