FLEX Senior Manager Power of M Performance Management

Marriott • Bethesda, MD

4h • Hybrid

About The Position

The Flex Senior Manager, Power of M Performance Management plays a critical role
in protecting and optimizing top-line performance across the U.S. & Canada
portfolio by identifying, diagnosing, and resolving pre- and post–DTT cutover
revenue performance issues. This role functions as a cross-domain performance
problem solver and project manager, ensuring that material performance
degradation is rapidly surfaced, root causes are clearly identified, and
remediation efforts are aligned, prioritized, and executed across a complex,
multi-domain technology and business ecosystem.

This role partners closely with Revenue Management Field Support, Commercial
Analytics, Digital, Distribution, Sales, Marketing, and Technology teams to
ensure that system behavior, data integrity, workflows, and business execution
are working as intended. The position acts as a central point of coordination
when issues span multiple platforms, tools, or working groups, ensuring clarity
of ownership, strong collaboration, and timely resolution through either
workarounds or permanent defect fixes.

Requirements

• Bachelor’s degree in Business, Analytics, Technology, Hospitality, or a related field.
• 7+ years of experience in revenue management, performance analytics, digital/distribution, or commercial technology environments.
• Demonstrated experience leading cross-functional initiatives involving multiple systems, tools, and stakeholders.
• Strong understanding of hotel revenue performance drivers, including pricing, demand, distribution, and digital conversion.
• Proven ability to diagnose complex, ambiguous performance issues and translate findings into clear, actionable insights.
• Experience operating as a project manager or workstream lead across matrixed teams.

Nice To Haves

• Experience supporting large-scale technology transformations or system cutovers.
• Familiarity with digital travel platforms, CRS, RMS, pricing, distribution, or analytics ecosystems.
• Hospitality industry experience within a multi-brand, multi-market environment.

Responsibilities

• Performance Monitoring & Issue Identification
• Root Cause Analysis & Problem Solving
• Cross-Domain Project Management
• Remediation & Execution
• Stakeholder Communication & Alignment
• Continuous Improvement & Knowledge Sharing

Benefits

• 401(k) plan
• stock purchase plan
• discounts at Marriott properties
• commuter benefits
• employee assistance plan
• childcare discounts
• medical
• dental
• vision
• health care flexible spending account
• dependent care flexible spending account
• life insurance
• disability insurance
• accident insurance
• adoption expense reimbursements
• paid parental leave
• paid sick leave
• 0.0384 PTO balance for every hour worked
• minimum of 9 holidays annually

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level