Senior Manager, Platform Engineering - Secure Supply Chain

Twilio

6d•Remote

About The Position

We are actively recruiting for this role to fill an existing vacancy. This position is needed to lead Twilio's Platform Engineering Secure Supply Chain team, which provides critical infrastructure for software development across the company. The team owns systems spanning source control management, build systems, and artifact management, ensuring secure and efficient software delivery for all of Twilio. This leader will drive strategy, operational excellence, and cross-functional collaboration with Security, Compliance, and Product Engineering teams while creating leverage and centralizing the cost of change across the organization.

Requirements

8+ years of experience in software engineering, platform engineering, or infrastructure roles, with at least 4+ years in engineering management leading teams of 8-12 engineers
Proven track record leading platform engineering team and developer platform initiatives at scale in complex, multi-product organizations
Experience leading teams through significant technical migrations or platform modernization efforts
Deep technical knowledge of source control systems (GitHub), build systems (Buildkite, GitHub Actions, Harness), and artifact management platforms (Artifactory, Nexus, container registries)
Strong understanding of secure supply chain practices in cloud environments (AWS, GCP, Azure) including cloud-native CI/CD, container security, infrastructure-as-code, and cloud service integrations
Demonstrated experience partnering with Security and Compliance teams to implement security controls, vulnerability management, and compliance requirements without compromising developer velocity
Strong people leadership skills including hiring, performance management, coaching, and developing high-performing engineering teams
Excellent stakeholder management and communication skills with ability to influence and align cross-functional partners at all levels of the organization
Strategic thinking with ability to balance short-term execution against long-term vision and organizational impact
Experience managing budgets, vendor relationships, and making build-vs-buy decisions for platform capabilities

Nice To Haves

Experience with software supply chain security frameworks (SLSA, SBOM, vulnerability scanning, dependency management)
Background in highly regulated industries or companies with significant compliance requirements (SOX, PCI, SOC2, FedRAMP, ISO)
Contributions to open source projects or industry thought leadership in secure supply chain or developer platforms

Responsibilities

Lead and develop a team of engineers responsible for Twilio's secure supply chain infrastructure, including source control management (SCM), build systems, and artifact management platforms
Define and execute strategic vision for secure supply chain capabilities that create leverage and centralize the cost of change across the entire engineering organization
Partner closely with Security, Compliance, and Product Engineering leadership to establish and enforce secure supply chain standards, policies, and best practices company-wide
Drive operational excellence through metrics, service level objectives, and continuous improvement initiatives that balance security requirements with developer productivity
Build and maintain strong relationships with internal customers and stakeholders, translating business needs into technical solutions and roadmap priorities
Develop engineering talent through coaching, mentorship, and career development while fostering a culture of ownership, collaboration, and technical excellence
Champion automation, self-service capabilities, and platform thinking to scale secure supply chain practices across Twilio's diverse product portfolio
Collaborate with peer engineering leaders across the Platform organization to ensure cohesive technical strategy and efficient delivery
Communicate technical strategy, progress, and challenges effectively to senior leadership and cross-functional stakeholders