Senior Manager, Pipeline Operations

Tines•Old Union, TX

3h•$200,000 - $220,000•Remote

About The Position

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. We're seeking an experienced leader to drive our Pipeline Operations team within Revenue Operations. In this role you will architect and scale our pipeline infrastructure, acting as the operational business partner for marketing, sales development, and product-led growth teams. This includes pipeline forecasting, marketing operations, funnel processes, reporting and planning and leading the individuals supporting marketing and SDR operations today. This is a rare opportunity to design and run the pipeline and marketing operating model of a company doubling year over year. This is not a standard marketing ops position and it’s focused on core revenue processes that drive real growth.

Requirements

8+ years in marketing operations, sales operations, or revenue operations roles, with at least 3 years managing teams
Proven track record of scaling pipeline operations in high-growth environments
Expertise with CRM platforms (Salesforce preferred), marketing automation, lead enrichment and experience with AI SDR tools
Strong analytical skills with experience building attribution models, scoring frameworks, and pipeline reporting and planning
Demonstrated ability to manage complex, multi-touch lead lifecycle processes across PLG and traditional marketing motions
Excellent stakeholder management skills with ability to influence senior leaders
You can communicate simply, clearly, and directly — especially with senior leaders.
Strong project management capabilities; ability to manage multiple priorities and drive initiatives to completion

Nice To Haves

Experience in cybersecurity, IT, or AI markets.
Experience supporting high-volume SDR orgs.
Experience building attribution models.
Experience implementing or scaling marketing analytics platforms.

Responsibilities

Design and Implement pipeline process and systems
Design and manage end-to-end pipeline architecture, including lead generation, routing, enrichment, scoring, and opportunity creation workflows
Own the technical stack for pipeline operations: marketing automation, enrichment tools, analytics platform while partnering with peers to drive enhancements in the CRM
Build and maintain lead routing logic and SLAs that ensures speed-to-lead
Implement and iterate on lead scoring models that balance demographic, firmographic, and behavioral signals
Build reporting and insights to scale pipeline 2x
Develop comprehensive attribution models that track marketing influence across the buyer journey and inform investment decisions
Build executive-level dashboards and reporting infrastructure that provide visibility into pipeline health, conversion metrics, and forecasting
Define and monitor key pipeline metrics (MQL→SQL conversion, velocity, win rates) and identify opportunities for improvement
Partner with data/analytics teams to ensure data integrity and create scalable reporting solutions
Act as a strategic business partner to Marketing & SDR and PLG leadership
Serve as the operational partner to the Head of Marketing, Head of Sales Development, and Head of Product-Led Growth
Translate business requirements into operational processes and system configurations
Lead pipeline planning, capacity modeling, and goal-setting processes across teams
Drive alignment on definitions, SLAs, and handoff processes between marketing, SDR, and sales teams
Recruit, onboard and develop a small team of analytical, systems builders with strong program management skills
Take the team from 1 to a 3 within the first 12 months