Position Overview: Oversee all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors and employees. Key Responsibilities: Review pipelines for timeliness, lock expiration, COE, loan contingency, etc. Works with processors to manage the pipeline to ensure we meet the COE date. Reviews/validates 14-day close submissions prior to submission to the underwriter for completeness. Supports Sales Team by reviewing scenarios and assisting with structuring loan files reviewing income etc. Reviews rush request and escalates to Manager if necessary. Communicate training needs as needed to the management team. Escalates to corporate managers if any operation staff issues are noticed. Review and track monthly funding projection for the branch. Review Encompass report for file start date for new files not elevated to PA. Review loans that are in processing that are still floating work with the LO/SM/BM to get loans reviewed for locks. Coordinates rushes for doc drawing and funding with corporate management. Review files that are suspended by underwriting. Meet with LO to review pipeline as needed. Ensure compliance posters are up to date for the branch office. Conduct monthly meetings with Loan Consultants/Branch Manager to review policy changes/updates. Assist new LO's with Encompass questions and DU/LP finding. Request lock extension via the lock desk for locks that are expiring. Assist with office equipment to ensure all is running well or call for service. Provides input to the development of product strategy and research and development of new and emerging products. Establishes production and quality control standards. Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations. Other duties may be assigned. Able to comply with the policies and procedures outlined in the Company Handbook.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED