Senior Manager, Pharmacy Channel Strategy

CVS Health • Woonsocket, RI

4d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. About the Role At CVS Health, we build trusted, scalable pharmacy experiences that are simple to understand, easy to act on, and respectful of how customers choose to engage. The Senior Manager, Pharmacy Channel Strategy drives measurable growth and compliance outcomes by shaping how customers enroll in, understand, and engage with pharmacy messaging across digital and in‑store touchpoints. This role focuses on building scalable, trusted communication experiences that improve customer clarity and engagement while maintaining regulatory confidence. You will own the strategy and roadmap for pharmacy messaging, preferences, and consent governance, translating strategy into clear priorities and measurable outcomes. The role leads initiatives from idea through launch, continuously improving performance and impact at scale.

Requirements

• 5+ years of experience owning product or capability strategy, including setting direction, making tradeoffs, and driving outcomes across complex domains
• Proven ability to define strategy and translate it into clear roadmaps and measurable outcomes
• Excellent written and verbal communication skills, including presenting to senior leaders
• Ability to communicate complex topics and recommendations through clear, executive-ready narratives
• Strong problem-solving skills, including comfort with ambiguity, tradeoffs, and risk‑based decision‑making
• Experience leading complex, cross‑functional initiatives without direct authority
• Strong analytical skills, using data to inform strategic decisions and measure impact
• Strong execution skills, with accountability for outcomes and delivery against commitments
• Bachelor’s degree required or equivalent experience.

Nice To Haves

• Experience in healthcare, pharmacy, or regulated industries
• Experience with customer messaging channels (SMS/text, email, app or in‑app notifications)
• Experience supporting testing, launches, and operational readiness
• Advanced degree (e.g., MBA, MPH)

Responsibilities

• Own the strategy and multi‑year roadmap for pharmacy messaging, preferences, and consent governance across in‑store and digital touchpoints
• Translate strategy into clear priorities, success metrics, and executive‑ready recommendations
• Balance growth opportunities with compliance and risk considerations, clearly framing tradeoffs
• Lead cross‑functional initiatives end-to-end across business, legal, engineering, data, and digital partners
• Measure performance and evolve strategy based on data and insights

Benefits

• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees