Senior Manager, Pfizer Patient Services (PPS) Business Unit Strategy

Pfizer • New York, NY

6d • Hybrid

About The Position

This posting covers multiple available positions across Oncology / Specialty Care / Primary Care; Therapeutic area responsibility will be determined through the selection process. Role Summary The Senior Manager Pfizer Patient Services (PPS) Oncology / Specialty Care / Primary Care is responsible for driving the development of patient services strategy, and programmatic design, for Pfizer’s Oncology / Specialty Care / Primary Care products. The Senior Manager is responsible for delivering programs elements across the patient journey, including: Program strategy and design Copay / affordability support Hub support / operations External landscape monitoring Program performance management This role will sit within the PPS Oncology / Specialty Care / Primary Care BU Strategy vertical and will be accountable for ensuring close alignment with Business Unit and Brand strategies. This role will ensure Oncology / Specialty Care / Primary Care patient services programs are rooted in comprehensive understanding of the patient journey and patients’ experiences taking Pfizer’s Oncology / Specialty Care / Primary Care treatments.

Requirements

• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
• Bachelor’s degree; advanced degree (MBA, MPH, etc.) preferred
• 6+ years’ experience in Biopharma Patient Services Strategy / Operations / Program Management, Strategy / Management Consulting, or related area required
• Relevant healthcare experience includes experience working in/with consulting, commercial biopharma functions involving strategy development and/or strategic initiatives (e.g., marketing, commercial development, market access & pricing, etc.)
• Strong enterprise thinking, strategic planning, and financial acumen, with a data-driven mindset and the ability to connect broader organizational goals to BU-specific strategies
• Extensive cross-functional leadership and stakeholder management experience
• Experience in portfolio strategy, with a proven ability to identify opportunities, anticipate challenges, and guide decision-making at scale
• Exceptional written and verbal communication skills, and prior experience in presenting to functional leaders
• Strong qualitative and quantitative analytical skills, including technical proficiency in Microsoft PowerPoint and Excel
• Ability to receive and implement direction from senior colleagues to achieve meaningful outcomes and create business impact
• Commitment to receiving development and coaching from leadership

Nice To Haves

• Experience supporting Oncology / Specialty Care / Primary Care brands preferred

Responsibilities

• Facilitate interactions between Patient Services teams and Business Unit partners, ensuring programs meet patient / healthcare provider needs and align to Business Unit strategies
• Support the development and design of impactful patient service programs for all priority on-market and pipeline brands
• Track brand needs, economics, strategies, timelines, and priorities while staying abreast of therapeutic area trends
• Support identification, evaluation, and management of cost-effective vendor solutions
• Manage and optimize PPS spend at the BU-level
• Facilitate integration of PPS leadership strategies and performance in marketing plans, therapeutic area planning documents, and executive updates
• Proactively establish strong internal and external relationships across PPS, the Business Unit, broader Global Access and Value (GAV) functions, US Market Access (USMA), and enabling functions (e.g., Digital, Analytics, Chief Commercial Office)
• Be a part of a high-performing team of professionals, responsible for designing and executing patient support programs for the BU
• Ensure program operating procedures are in alignment with legal, regulatory and compliance standards

Benefits

• In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program.
• We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.
• Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees