Senior Manager, PeopleSoft Systems Administration

NYU Langone Health•New York, NY

14h

About The Position

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health. For more information, go to NYU Langone Health [http://nyulangone.org/], and interact with us on LinkedIn [https://www.linkedin.com/company/nyulangonehealth/?viewAsMember=true], Glassdoor [https://www.glassdoor.com/Reviews/NYU-Langone-Health-Reviews-E121521.htm], Indeed [https://www.indeed.com/cmp/Nyu-Langone-Health/reviews], Facebook [http://facebook.com/NYULangone], Twitter [http://twitter.com/nyulangone], YouTube [http://www.youtube.com/user/nyulmc] and Instagram [http://instagram.com/nyulangone]. Position Summary: We have an exciting opportunity to join our team as a Senior Manager, PeopleSoft Systems Administration. The Senior Manager, PeopleSoft Systems Administration is responsible for the overall stability, performance, and availability of the organizations PeopleSoft Financials and PeopleSoft HCM environments. This role leads a hybrid team of on-site and offshore PeopleSoft system administrators (currently 2 on-site FTEs and 2 offshore sponsored resources), ensuring reliable operations of our on premises PeopleSoft environments running on Oracle Exadata and RHEL (Red Hat Enterprise Linux) web and application servers. The Senior Manager partners closely with technology and business stakeholders particularly Finance, HR, and IT leadership to plan, prioritize, and execute system enhancements, maintenance, and strategic initiatives. As the organization expands its footprint into AWS for disaster recovery and future-state capabilities, the Senior Manager will play a key role in planning and supporting cloud-related initiatives.

Requirements

Bachelors degree in Computer Science, Information Systems, Engineering, or related field; or equivalent work experience.
Minimum 710 years of progressive IT experience, with at least 3+ years of hands-on experience administering PeopleSoft Financials and/or PeopleSoft HCM in a complex enterprise environment.
Minimum 3+ years in a leadership or management role overseeing technical teams
Qualified candidates must be able to effectively communicate with all levels of the organization.

Responsibilities

Lead, mentor, and develop a geographically distributed team of PeopleSoft system administrators (on-site and offshore).
Manage workload assignment, daily operations, and performance management for the team.
Establish and enforce standards, processes, and best practices for PeopleSoft system administration and infrastructure support.
Foster a culture of accountability, collaboration, and continuous improvement.
Own the technical operations of PeopleSoft Financials and PeopleSoft HCM environments, including web, application, and database tiers.
Ensure high availability, performance, and reliability of PeopleSoft environments running on Exadata and RHEL servers.
Oversee installation, configuration, patching, upgrades, and migrations of PeopleSoft application, tools, and related components.
Coordinate and validate environment refreshes, cloning, and maintenance across development, test, and production.
Direct and participate in standard system administration tasks, including: OS-level administration on RHEL servers (patching, tuning, monitoring, security hardening) Application server and web server administration (e.g., WebLogic, Tuxedo, web tier configuration) Monitoring, alerting, and performance tuning across the PeopleSoft stack Backup, restore, and disaster recovery preparation in collaboration with infrastructure teams
Ensure proper documentation for system configurations, runbooks, standard operating procedures, and troubleshooting guides.
Work closely with database administrators supporting PeopleSoft on Exadata to ensure optimal performance and data integrity.
Establish and oversee incident, problem, and change management processes for PeopleSoft environments.
Serve as an escalation point for complex technical issues and major incidents, including occasional off-hours support as required.
Coordinate root cause analysis and implement corrective and preventive actions for critical incidents.
Ensure compliance with organizational policies, audit requirements, and relevant regulatory standards (e.g. HIPAA as applicable).
Partner with Finance, HR, Payroll, Supply Chain, and other functional stakeholders to understand business needs, plan releases, and prioritize work.
Collaborate with application/functional teams on PeopleSoft upgrades, new modules, integrations, and enhancements.

Benefits

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package.
Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement.
The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support.
Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care.
The benefits and wellness package is designed to allow you to focus on what truly matters.
Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

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