Senior Manager, People Operations

Lattice•San Francisco, CA

About The Position

Our People Team at Lattice is uniquely positioned as both thought partners to our business and to our customers, as well as critical drivers of day to day employee support. As the Sr. Manager, People Operations, you will lead a team responsible for: Core People Operations functions, employee lifecycle processes, and compliance. Partnering with Total Rewards, Accounting, Procurement, Legal, IT, Security, and other cross-functional teams to ensure our People Operations function is strategic, proactive, and aligned with business needs. Building world-class operational processes that support our employees and drive efficiency across the business. Overseeing Workplace Experience, including the future design of our physical office footprint and shaping how and where our employees connect, collaborate, and do their best work. This role requires previous management experience and significant experience in People Operations (ideally from a variety of companies to bring a diverse set of experiences), a deep understanding of HR processes and compliance, and a passion for driving operational excellence. If this sounds like you, we’d love to hear from you!

Requirements

8+ years of progressive People Operations experience, including experience managing and developing teams, overseeing multiple functions.
2+ years of Management experience, with an orientation on coaching and employee growth.
Deep expertise in HR processes, systems, and compliance across multiple companies and industries.
Experience implementing and optimizing HRIS or HCM and other People technology platforms.
Tech savvy and a systems thinker. You’re always looking for ways to make things more efficient.
Strong analytical skills and a data-driven approach to problem-solving and decision-making.
Demonstrated AI fluency and curiosity, paired with sound judgment and experience applying emerging tools to scale People Operations in a thoughtful, human-centered way.
A passion for creating a seamless, high-impact employee experience through operational excellence.
Excellent communication and stakeholder management skills, with the ability to collaborate across teams and influence senior leaders.

Nice To Haves

Experience owning or partnering on Workplace Experience, facilities, or office strategy in a dynamic or evolving environment is strongly preferred.
Experience working in high-growth, scaling companies preferred.

Responsibilities

Lead and develop a high-performing People Operations team across core functions, including onboarding, offboarding, HRIS, benefits, compliance, and reporting.
Design and scale efficient systems and processes that enhance the employee experience while ensuring compliance with labor laws and regulations.
Drive automation and process improvements to enhance efficiency, accuracy, and employee self-service capabilities.
Partner closely with internal stakeholders to align processes and ensure compliance with payroll, compensation, and benefits policies.
Leverage data and insights to inform People Operations strategy, continuously measuring and improving processes based on employee feedback and business outcomes.
Lead and execute key People Operations initiatives, such as policy rollouts, system implementations, and organizational changes.
Own and evolve our Workplace Experience strategy, including planning for future, smaller office locations in San Francisco and NYC.
Partner with Executive leadership, Finance, Legal, IT, Security, and Procurement to design a cost-effective, employee-centric workplace model that supports flexibility, collaboration, and growth.
Lead the evaluation, planning, and execution of future office spaces, balancing employee needs, company culture, and business priorities.