Senior Manager, Payroll

Astound Broadband • Washington, DC

19h

About The Position

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. They also keep businesses connected with dependable fiber infrastructure and internet solutions. Astound continuously evolves its offerings to meet the dynamic needs of its customers, delivering reliable connectivity and groundbreaking digital experiences. The company invests in its people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company and make a meaningful impact. Astound offers a robust benefits package that includes rewards, recognition programs, and employee discounts. The Senior Payroll Manager will lead U.S. payroll operations for a large, multistate workforce, ensuring accurate, compliant, and timely payroll processing while driving continuous improvement in controls, systems, and team performance. This role partners closely with HR, Accounting, Tax, and business leaders to deliver a high-quality payroll experience for employees and the organization.

Requirements

• 7–10 years of experience managing multistate payroll for an organization with 3,000+ employees.
• Proven experience and expertise in payroll systems and end-to-end payroll processes (WorkDay, UKG, SAP or equivalent).
• Experience in extracting, analyzing, and reconciling payroll data.
• Advanced Excel proficiency required.
• Strong knowledge of payroll practices, wage and hour laws, and multistate taxation.
• Demonstrated ability to influence and collaborate cross functionally.
• Ability to translate complex data into clear, actionable insights for non-technical audiences including HR leadership, Finance, and business managers.
• Strong project management and organizational skills; able to manage multiple analytical workstreams simultaneously across both compensation and benefits cycles.
• High attention to data accuracy and a personal commitment to work product quality.
• Discretion and judgment in handling sensitive payroll, compensation and benefits data.
• Bachelor's degree in accounting, Business, or a related field, or equivalent payroll experience.

Nice To Haves

• Experience leading payroll system implementations or integrations (WorkDay preferred).

Responsibilities

• Oversee weekly and bi-weekly multi-state payroll processing for 3,000+ employees across multiple FEINs.
• Ensure compliance with all federal, state, and local wage and hour laws and payroll tax regulations.
• Establish, document, and maintain strong payroll controls and procedures; collaborate with Internal Audit on control testing and remediation.
• Own the planning and execution of all U.S. payroll processing activities.
• Lead the integration, governance, and ongoing optimization of payroll systems.
• Serve as the payroll system subject matter expert, resolving issues and ensuring systems meet business needs.
• Evaluate payroll and related processes and drive continuous improvement initiatives to increase efficiency and accuracy.
• Lead, develop, and mentor a high performing payroll team with a strong service mindset.
• Foster a culture of accountability, quality, and continuous learning.
• Provide regular coaching and performance feedback to support engagement and professional growth.
• Act as a strategic partner for HR, Accounting, Tax, Treasury, and business stakeholders.
• Prepare and present payroll metrics and reporting related to accuracy, volume, efficiency, and issue resolution.
• Translate payroll insights into actionable recommendations that support broader business objectives.
• Actively support, promote, and advance Astound’s commitment to creating a best in class workplace, recognizing it as a business priority, including fostering a work environment where employees are respected, supported, heard, and empowered to do their best work.
• Other duties as assigned.

Benefits

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1-10 employees