Senior Manager, Partnerships Strategy & Operations
About The Position
Flex is seeking an ambitious, results-driven Senior Manager, Partnerships Strategy and Operations, to own the strategy, systems and insights that accelerate user adoption and growth across all of our partnership verticals. This role is ideal for a highly analytical problem solver, who can blend user conversion funnel strategy, experimentation, cross-functional mobilization and partner enablement. Reporting to the Senior Director of Strategic Partnerships, you’ll play a critical role in driving growth across partners, developing a best-in-class partnership playbook and translating learnings into new vertical partnerships. This position offers a hybrid work environment. This role is available to candidates working 2-3 days a week hybrid in either our NYC, SF, or Salt Lake City office. Candidates relocating to our hubs may be eligible for relocation assistance.
Requirements
- 6–8+ years of experience in strategy, partnerships, business operations, revenue strategy, consulting, or a similar analytical and cross-functional role
- Demonstrated success driving measurable growth through funnel optimization, experimentation, and data-driven strategy
- Strong analytical capabilities with experience in building models, dashboards, and insights used for strategic decision-making
- Exceptional cross-functional collaboration skills; able to guide teams toward clarity, alignment, and execution
- Excellent communication and presentation abilities; comfortable influencing senior stakeholders internally and externally
- Highly organized and detail-oriented, with the ability to manage multiple initiatives in a fast-paced environment
Nice To Haves
- Familiarity with BI tools, funnel analytics, and experimentation frameworks is a strong plus
Responsibilities
- Own user conversion funnel improvement across every stage of the user journey (from click to sign-up to transacting to repeat transactions)
- Build a comprehensive funnel strategy that outlines target KPIs, diagnostics, and key growth levers
- Define “what good looks like” for strategic partner user conversion funnels, drawing inspiration from other Flex channels and high-performing ecosystems outside of Flex
- Identify cross-partner and cross-vertical insights that drive scalable growth playbooks
- Partner with Data & Insights to develop dashboards, frameworks, and tools that surface funnel health, trends, and risks
- Maintain a centralized repository of experiments, tests, results, and learnings across all partnership types
- Conduct root-cause analysis on funnel bottlenecks and develop actionable recommendations
- Collaborate closely with the Strategic Partnerships team to translate insights into high-impact initiatives and ensure strong execution with partners
- Partner with Product, Engineering, and Design to recommend and prioritize enhancements to partner-facing experiences
- Drive cross-functional alignment on partner growth objectives, operating rhythms, and accountability
- Develop scalable tools, playbooks, and best practices for partners to optimize activation and utilization
- Inform partner-facing collateral, communications, and training materials that drive funnel efficiency
- Support QBRs, MBRs, and partner discussions with data-driven insights and recommendations
Benefits
- Competitive medical, dental, and vision available from Day 1
- Company equity
- 401(k) plan with company match (our company match kicks off at the beginning of 2026)
- Unlimited paid time off + 13 company paid holidays
- Parental leave
- Flex Cares Program
- Free Flex subscription
- Competitive compensation + company equity
- Unlimited PTO
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
