About The Position

YouTube Biz Segment GTM is responsible for designing and delivering our service models for our Business Development, Creator and Consumer Success, and Partner Engineering teams to drive sustainable partner growth and customer lifetime value. The team will work closely with Business, Product and Marketing leaders to optimize impact and cost-to-serve across these partner and consumer segments. The core capabilities of the team include innovating and gaining alignment on our partner and consumer service models — who we serve, what service is provided to achieve growth, how the service is provided and incentivized — defining measures of success (impact, productivity, ROI), enabling change management with frontline teams and developing pilots to test new frontline models. As a Partnerships Strategy and Operations Manager within this team, you will be responsible for driving continuous improvement throughout the business. You'll combine problem-solving expertise and thought leadership to design and deploy various go-to-market levers including role design, incentives, workflow design, and tools to equip the Large Partnerships and Tier 1 Partnerships teams to ensure YouTube and our partners’ long-term success. You will focus on driving productivity and helping partnerships teams drive adoption of products and priorities across LP and T1 segments. You will have exposure and visibility to executive leaders as you present your proposals and demonstrate their impact. You will also work closely with regional teams to shape our localized GTM approach. This role will own both the long-term goal and roadmap and coordination of day-to-day operations to ensure our service model design is aligned with go-to-market strategies and creator and partner outcomes. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 2 years of experience with an advanced degree.
  • 3 years of experience in a strategy and operations or consulting role.
  • 2 years of experience with data analysis and data tools (e.g., SQL).

Nice To Haves

  • 4 years of experience in management consulting, investment banking, private equity, venture capital, corporate strategy, or equivalent experience in a technology or media company.
  • Experience working in YouTube or tech organizations.
  • Experience working in sales, partnerships GTM, incentives or operations.
  • Experience in using SQL and working with large data sets to deliver insights and recommendations.
  • Ability to execute, multitask, lead, ambiguous strategic and operational initiatives.
  • Excellent executive level communication skills and ability to influence cross-functional groups and executive leadership.

Responsibilities

  • Design, pilot, and deploy segment GTM strategy including role design, service models, workflow design, incentives, partner segmentation, strategic partner manager tools/resources and go-to-market motions.
  • Own segment GTM model design through ongoing evaluation, analysis and partner with cross-functional teams to develop go-to-market innovations.
  • Partner with frontline leadership and cross-functional partners to help design, shape, launch, and manage the goal and annual roadmaps.
  • Drive end-to-end project management and change management to launch and land innovative initiatives with partner teams.
  • Identify tools, processes, and automation that improve partner manager processes; develop plans to implement changes that help the business deliver on key results.
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