Senior Manager, Organization Effectiveness & Change Leadership

McKesson•Irving, TX

27d

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Location Las Colinas, TX Current Need The McKesson Human Resources department is looking for a Senior Manager to join the Organization Effectiveness & Change Leadership (Org & Change) Team. This position may be located at the Las Colinas, Texas office which serves as one of our HR Hubs. The candidate must operate as a strong team player, leveraging relationships, collaboration, and business expertise. Communications expertise, meticulous organization skills, and responsiveness are critical skills. The role will independently own Org & Change delivery for significant McKesson business units in partnership with Senior Executives across both the business and HR. Position Description This role is responsible for consulting with leaders and teams to provide customized and practical change management solutions (e.g. communications, reference resources, tools and easy to comprehend materials) to enable adoption of organization, process and technology changes. The incumbent will provide strategic planning and execution for change management, organization design and organization effectiveness solutions, leveraging Center of Excellence resources and methodology as appropriate. Understand and document the organizational and operating model impacts of implementing various initiatives, aligning the right structure, cultural context, and practices to drive employee adoption Synthesize change initiatives, including stakeholder engagement, communication planning, and change readiness assessments for large-scale technology transformations across all 5 workstreams and Acceleration Management Office functions, identifying top priorities and needs at the program level Independently manage the SharePoint site regular updates and messaging to ensure stakeholders have access to and comprehend current information Host weekly engagement sessions to facilitate an information cascade across all application owners, ensuring consistent messaging and alignment Help teams articulate the 'so what' and impact of the work they are doing, translating complex initiatives into meaningful business outcomes on a monthly and quarterly basis Send weekly communications to large audiences around progress and asks, maintaining transparency and driving engagement Craft quarterly newsletter to MT organization, highlighting team's accomplishments, individual achievements, and key activity to celebrate success and maintain momentum Manage and adapt process for updates, communication, and engagement with application managers to ensure adoption and understanding of asks Establish and facilitate change agent/ people leader networks focused on measuring the impact of change and driving adoption Work within a matrixed, cross-functional team to design, develop and rollout an impactful campaign and communications strategy and approach to drive adoption Partner with colleagues across all portfolios to drive understanding of the scope and impacts of initiatives, and collaborate on increasing adoption and commitment Coach and support business leaders on the execution of change management Participate in development and delivery of learning solutions, templates and tools, etc. for change management Manage external vendors, as needed, to develop programs to develop and sustain the organization's capacity for change This role will also support organization design, process design, and other workforce transformation or transition activities required to successfully achieve the desired project or program outcomes.

Requirements

8+ years relevant experience.
Business mindset: able to understand the business and financial conditions, link HR and business strategy, and identify ways to improve business performance
Change management: demonstrated experience in articulating the business case for change, evaluating change readiness, building and executing stakeholder plans and transition activities, and managing sustained change and transition
Capability & culture builder: skilled at identifying and assessing current organizational capabilities, building what’s required, shaping and supporting culture, and aligning organizational programs to reinforce culture
Consulting skills: able to tailor his/her communication style to work well with stakeholders at all levels in the organization; effective at listening, influencing, facilitating, and problem solving
Leveraging data and technology: Able to effectively identify, utilize and present data in a way that facilitates evidence-based decision-making.
Deliver outcomes in the face of ambiguity: ability to bring definition and identify next steps when encountering ambiguous requests or navigating complex environments
4-year degree in change management, human resources, psychology, business or related field or equivalent experience

Nice To Haves

Organizational Development/Design/Effectiveness/Operating Model experience preferred
Change management experience
Experience in a large, complex, matrixed organization preferred
Expertise in Microsoft office (PowerPoint, SharePoint, Excel)
master’s degree preferred.

Responsibilities

Consulting with leaders and teams to provide customized and practical change management solutions (e.g. communications, reference resources, tools and easy to comprehend materials) to enable adoption of organization, process and technology changes.
Providing strategic planning and execution for change management, organization design and organization effectiveness solutions, leveraging Center of Excellence resources and methodology as appropriate.
Understanding and documenting the organizational and operating model impacts of implementing various initiatives, aligning the right structure, cultural context, and practices to drive employee adoption
Synthesizing change initiatives, including stakeholder engagement, communication planning, and change readiness assessments for large-scale technology transformations across all 5 workstreams and Acceleration Management Office functions, identifying top priorities and needs at the program level
Independently managing the SharePoint site regular updates and messaging to ensure stakeholders have access to and comprehend current information
Hosting weekly engagement sessions to facilitate an information cascade across all application owners, ensuring consistent messaging and alignment
Helping teams articulate the 'so what' and impact of the work they are doing, translating complex initiatives into meaningful business outcomes on a monthly and quarterly basis
Sending weekly communications to large audiences around progress and asks, maintaining transparency and driving engagement
Crafting quarterly newsletter to MT organization, highlighting team's accomplishments, individual achievements, and key activity to celebrate success and maintain momentum
Managing and adapting process for updates, communication, and engagement with application managers to ensure adoption and understanding of asks
Establishing and facilitating change agent/ people leader networks focused on measuring the impact of change and driving adoption
Working within a matrixed, cross-functional team to design, develop and rollout an impactful campaign and communications strategy and approach to drive adoption
Partnering with colleagues across all portfolios to drive understanding of the scope and impacts of initiatives, and collaborate on increasing adoption and commitment
Coaching and supporting business leaders on the execution of change management
Participating in development and delivery of learning solutions, templates and tools, etc. for change management
Managing external vendors, as needed, to develop programs to develop and sustain the organization's capacity for change
Supporting organization design, process design, and other workforce transformation or transition activities required to successfully achieve the desired project or program outcomes.