Senior Manager, Operations
About The Position
The Senior Manager, Operations, reporting to the Vice President of Operations, is a pivotal leader at Metro Vein Centers. This role supports operational performance across our 60+ clinics in 7 states, helping ensure consistent and efficient clinic operations while advancing enterprise-wide initiatives that improve productivity, patient experience, and team effectiveness. Metro Vein Centers is scaling rapidly and building the systems needed to support continued high-quality patient care as we continue to expand our footprint. This is a high-impact, hands-on role for a driven self-starter who thrives in a fast-paced environment, builds strong partnerships, and brings a strong sense of urgency and accountability to execution. While the position does not immediately have direct reports, it is expected to expand into people leadership as the organization continues to grow.
Requirements
- Bachelor’s degree or equivalent experience
- 10+ years of multi-site operations experience (internal operations or field operations)
- 5+ years in leadership roles
- Proven track record of improving operational efficiency and productivity, particularly in inventory management and communications
Nice To Haves
- Experience with athena Practice or a comparable EMR platform
- Experience working in a fast-paced private equity-backed healthcare organization
Responsibilities
- Enterprise Operations Strategy & Innovation: Develop and implement initiatives that drive clinic efficiency, productivity, and standardization.
- Process & Procedure Development: Identify opportunities to improve workflows; create and refine operational procedures and tools.
- Standardization of Clinic Workflows: Standardize key clinic workflows across all locations to promote consistency, scalability, and best practices.
- Clinic Communications: Create and manage clear, consistent communications to support alignment across 400+ clinic team members.
- Inventory Management: Improve inventory controls, processes, and accountability to ensure appropriate supply availability and cost efficiency.
- OperationsCompliance: Support and strengthen operational compliance-related processes and procedures (e.g., OSHA and other clinic operational standards).
- Cross-Functional Operational Alignment: Own implementation of operational standards and support cross-functional alignment with partners across the organization
Benefits
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid Time Off (PTO) + Paid Company Holidays
- Company-Paid Life Insurance
- Short-Term Disability Insurance
- Employee Assistance Program (EAP)
- Career Growth & Development Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
