Senior Manager, Operations - Walmart Connect

Walmart • Bentonville, AR

3d • $90,000 - $216,000

About The Position

About Walmart Connect: Walmart Connect is the retail media business within Walmart, Inc. We were created to keep up with the changing world of Walmart customers by offering more than just media. Walmart Connect helps brands connect with customers more often and more meaningfully through omnichannel experiences. Our digital advertising business is important to Walmart's overall strategy, which is why we're excited to grow and open up this opportunity to join this high-visibility, mission-driven team within the world's largest retail company. The Senior Manager, Operations leads the execution of complex projects, programs, and operational initiatives that support business growth, efficiency, and strategic priorities. This role partners cross-functionally to drive results, optimize processes, and deliver scalable solutions across the organization.

Requirements

• Background in operations, finance, strategy, or business transformation
• Strong proficiency in data analysis and reporting tools (e.g., Excel, Tableau)
• Experience with financial/budget oversight
• Proven ability to manage complex, cross-functional programs and influence without direct authority
• Experience working with external vendors and managing end-to-end program delivery
• Strong executive communication skills, with the ability to translate data into clear, actionable insights
• Demonstrated ability to drive process improvement, automation, and operational efficiency
• Experience developing or supporting learning and development programs or large-scale training initiatives
• Ability to thrive in a fast-paced, evolving environment and manage multiple priorities effectively
• Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area.
• 1 year’s supervisory experience.

Nice To Haves

• Leadership of cross-functional task forces or projects
• Masters, Masters: Operations Management
• Project Management - Project Management Professional - Certification

Responsibilities

• Project & Program Management Lead the execution of projects, workstreams, and programs by developing and managing project plans, timelines, and deliverables
• Monitor performance against defined standards, track progress, and adjust plans as needed to ensure successful implementation
• Identify risks, develop mitigation strategies, and implement contingency plans for escalated issues
• Manage budgets and approve expenditures as required
• Data Analysis & Decision Support Provide data-driven insights by sourcing, analyzing, and interpreting business data
• Identify trends, assess performance, and translate findings into actionable recommendations aligned with business objectives
• Support strategic decision-making through analysis of key initiatives and business performance
• Operational Excellence & Process Improvement Drive the implementation of business solutions by partnering with cross-functional stakeholders
• Identify opportunities to improve efficiency, reduce costs, and streamline processes
• Develop and implement scorecards, tracking mechanisms, and performance metrics
• Ensure data accuracy and consistency across systems and reporting
• Innovation & Tool Development Lead the development and enhancement of operational tools, reporting, and customer-facing functionality
• Define business and functional requirements and provide solutions for complex, cross-functional challenges
• Partner with Product, Engineering, Merchandising, and other teams to deliver scalable solutions
• Strategy Execution & Business Impact Execute multiple business plans and initiatives aligned with organizational priorities
• Identify and remove barriers to performance and drive accountability for results
• Support initiatives that generate revenue, reduce operational costs, and improve overall business outcomes
• Stakeholder Management & Collaboration Build strong relationships with internal partners and influence cross-functional teams to drive alignment and execution
• Communicate priorities, progress, and outcomes to stakeholders and leadership
• People Leadership Lead, coach, and develop a team by setting clear expectations and fostering a high-performing, inclusive work environment
• Provide ongoing feedback, recognition, and development opportunities
• Promote a culture of collaboration, accountability, and continuous learning

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• For information about PTO, see https://one.walmart.com/notices.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level