Senior Manager, Operations

Vans • Jonestown, PA

10d • $116,000 - $145,000 • Onsite

About The Position

At VF, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. As a purpose-led, performance-driven company, we are committed to inclusion, diversity, equity, and action. So, before we get to the job details, take a minute to learn a little more about us – our values and our culture - visit VF Careers or www.vfc.com. Our Jonestown Distribution Center plays a key role in delivering iconic VF Corporation brands to customers. We proudly support the distribution of Vans® and The North Face®, ensuring quality and speed from our state-of-the-art facility. What will you do? A day in the life of a Senior Manager, Operations at VF looks a little like this. You will oversee all Inbound, Processing, and Outbound functions while ensuring operational excellence across quality, service, cost, and safety. This is a key leadership role responsible for optimizing performance, developing talent, and supporting the success of the entire distribution center. Let’s break down that day-in-the-life a bit more. Lead and direct the performance of all operational departments, ensuring productivity, accuracy, service levels, and budget targets are consistently achieved. Develop, analyze, and report daily, weekly, and monthly KPI performance across all assigned operational areas. Ensure strong collaboration and communication with planning, forecasting, logistics, sales, and other internal partners to support business growth. Provide coaching, mentoring, and development to a team of operations managers and supervisors to build a best‑in‑class organization. Drive cross‑departmental accountability for Operations Costs, Quality, Safety, and Service while supporting continuous improvement initiatives. Oversee and validate reporting accuracy from Labor Management Systems, including associate efficiency, utilization, and attendance. Ensure effective forecasting, staffing, onboarding, and training plans that support operational demands and seasonal business needs. Lead compliance with operational processes and standards across Safety, Housekeeping, Ergonomics, Emergency Preparedness, and OSHA requirements Manage the hiring, development, performance management, and, when necessary, disciplinary processes for all team members within scope. What do you need to succeed? While formal education in a related field is great to have, we are most interested in generally 10+ years of relevant experience and strong distribution leadership capability. The foundation skills you will need in this position are: 10+ years of related professional experience with a minimum of 7 years in general distribution management, or an equivalent combination of training and experience. Strong knowledge of OSHA requirements and safety best practices. Proven ability to lead, coach, and develop teams to achieve operational performance goals. Exceptional problem‑solving and analytical skills with the ability to evaluate complex processes and implement improvements. Strong communication skills with the ability to collaborate across multiple levels of the organization. Proficiency with Microsoft Office applications (Excel, Word, Outlook, PowerPoint). Follow‑through and accountability for all tasks and deadlines. There are also a few skills that are not required but preferred. Bachelor’s degree in Supply Chain, Business, or related field. Experience with WMS platforms such as PKMS, SAP, or Manhattan. Spanish language proficiency. Special Physical and/or Mental Requirements: Flexibility to work extended hours, including weekends, as business needs require. Ability to adapt in a fast-paced environment and lead teams effectively. What do we offer you? At VF, we know you expect as much from us as we do from you. That is why we make a commitment to support and grow our people. We offer extensive development and growth opportunities for your current and future positions, a competitive compensation package, and a strong benefits package that includes medical, dental, vision, and 401(k). Our commitment extends beyond this and into your daily work life. We strive to foster a diverse and inclusive culture based on respect, connection, and authenticity. Our focus on DEI is at the foundation of who we are and what we do. To learn more about VF’s benefits package, follow this MyVFBenefits.com and click “Looking to Join VF”. To learn more about VF’s Diversity and Inclusion efforts, go to www.vfc.com. Now WE have a question for YOU. Are you in?

Requirements

• 10+ years of related professional experience with a minimum of 7 years in general distribution management, or an equivalent combination of training and experience.
• Strong knowledge of OSHA requirements and safety best practices.
• Proven ability to lead, coach, and develop teams to achieve operational performance goals.
• Exceptional problem‑solving and analytical skills with the ability to evaluate complex processes and implement improvements.
• Strong communication skills with the ability to collaborate across multiple levels of the organization.
• Proficiency with Microsoft Office applications (Excel, Word, Outlook, PowerPoint).
• Follow‑through and accountability for all tasks and deadlines.

Nice To Haves

• Bachelor’s degree in Supply Chain, Business, or related field.
• Experience with WMS platforms such as PKMS, SAP, or Manhattan.
• Spanish language proficiency.

Responsibilities

• Lead and direct the performance of all operational departments, ensuring productivity, accuracy, service levels, and budget targets are consistently achieved.
• Develop, analyze, and report daily, weekly, and monthly KPI performance across all assigned operational areas.
• Ensure strong collaboration and communication with planning, forecasting, logistics, sales, and other internal partners to support business growth.
• Provide coaching, mentoring, and development to a team of operations managers and supervisors to build a best‑in‑class organization.
• Drive cross‑departmental accountability for Operations Costs, Quality, Safety, and Service while supporting continuous improvement initiatives.
• Oversee and validate reporting accuracy from Labor Management Systems, including associate efficiency, utilization, and attendance.
• Ensure effective forecasting, staffing, onboarding, and training plans that support operational demands and seasonal business needs.
• Lead compliance with operational processes and standards across Safety, Housekeeping, Ergonomics, Emergency Preparedness, and OSHA requirements
• Manage the hiring, development, performance management, and, when necessary, disciplinary processes for all team members within scope.

Benefits

• extensive development and growth opportunities for your current and future positions
• competitive compensation package
• strong benefits package that includes medical, dental, vision, and 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior