Senior Manager, Operations - Transportation

Quantix SCS LLC

2d

About The Position

The Senior Manager, Operations – Transportation is responsible for leading strategic and operational execution across a regional transportation network. This role ensures service excellence, cost optimization, safety compliance, and team development while aligning operations with division goals. The Senior Manager will drive continuous improvement, foster cross-functional collaboration, and serve as a key liaison for major customer accounts.

Requirements

• Bachelor’s Degree in Supply Chain, Logistics, Business, or related field.
• 8+ years of progressive experience in Transportation, Logistics, or Operations management, preferably in a multi-terminal or regional environment.
• Proven success in P&L management, strategic planning, and process improvement initiatives.
• Expertise in Transportation Management Systems (TMS), Microsoft Office Suite, and reporting tools.
• Strong leadership, communication, and analytical skills.
• Solid understanding of DOT, OSHA, and transportation regulations.
• Ability to manage multiple priorities in a fast-paced, high-volume environment.

Responsibilities

• Oversee transportation operations across the region, including scheduling, dispatch, routing, and load execution.
• Develop and implement KPIs to monitor performance, cost-efficiency, and service delivery across the network.
• Support new business onboarding, including process design, labor modeling, and resource planning.
• Partner with dispatch, maintenance, safety, recruiting and customer service teams to ensure seamless logistics execution.
• Collaborate with commercial teams to support regional growth initiatives.
• Serve as the primary operations contact for key regional clients, ensuring SLA adherence and resolving escalations promptly.
• Build strong relationships with internal and external stakeholders to align operational strategies with business objectives.
• Prepare and manage regional budgets, labor planning, and cost controls.
• Analyze financial and operational reports to identify trends and improvement opportunities.
• Lead, mentor, and develop frontline supervisors, dispatchers, and support staff.
• Create a culture of accountability, engagement, and high performance across all operational teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees