About The Position

As a Senior Manager, Operations, Special Projects – Program Management, Earnings Excellence, you will lead high-impact, cross-functional initiatives that support the team’s strategic priorities and oversee earnings operations for our independent contractors. Sitting within the Program Management function, this role drives end-to-end execution, reporting, and executive communications to deliver measurable impact and advance earnings excellence. About the Independent Contractor (Spark Driver) Earnings Team: Our team is responsible for the seamless calculation, disbursement, and reporting of independent contractor earnings worldwide. We operate with a focus on compliance, data integrity, and continuous improvement, directly impacting both company performance and the experience of our global contractor network. This role is pivotal in setting best practices and driving operational rigor across the organization.

Requirements

  • 5+ years of experience in program management, project management, operations, strategy planning, or strategic initiatives.
  • Proven track record of leading cross-functional projects in complex, matrixed environments.
  • Strong analytical skills with experience in data visualization, reporting, and performance measurement.
  • Excellent communication and stakeholder management skills.
  • Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area.
  • 1 year’s supervisory experience.

Nice To Haves

  • Experience with regulatory frameworks, risk mitigation, and digital transformation is a plus.
  • Managing small or medium scale change initiatives
  • Master’s degree in Business Administration, Economics, or related field
  • Project Management Certification
  • Six Sigma certification Masters, Masters: Operations Management Project Management - Project Management Professional - Certification

Responsibilities

  • Lead the execution of special projects aligned with Earnings Excellence strategic priorities, including digital innovation pilots, emerging business areas, and rapid-response task forces.
  • Manage project execution activities and ensure alignment on scope, timelines, budgets, and resource planning.
  • Responsible for project reporting and metrics to track progress and impact.
  • Prepare content for executive forums and team meetings to communicate progress and celebrate wins.

Benefits

  • At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
  • Health benefits include medical, vision and dental coverage.
  • Financial benefits include 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
  • Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
  • Tuition, books, and fees are completely paid for by Walmart.
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