Senior Manager, Operations Quality

Celestica•Richardson, TX

41d

About The Position

Manages and provides direct and indirect supervision to highly-skilled and senior-level professional employees performing diverse roles in more than one function or unit. Provide direction, coordination, education and tools needed to achieve and maintain the site Quality Management System and enable the achievement of quality objectives. Performs tasks such as, but not limited to, the following: Supports generation of performance metrics for products and processes of high complexity, and drives the team to achieve Quality Goals set by management (i.e.: DPQL, Total Quality at Celestica (TQ@C)), following industry standards such as ISO, IPC, AS, TL Leads Quality Improvement Programs (QIP) in support of customer requirements and expectations that are considered large in scale and highly complex. Mentors and trains personnel in the practices of Quality management and Quality improvement (succession development) Resolves customer issues of high difficulty using quality tools: Root Cause Analysis and Corrective Actions that are effective and timely. Provides leadership and support in a variety of areas such as, analysis of nonconforming materials and customer return material authorizations.(RMA's), coordinating ESD compliance, supporting customer and 3rd party audits, and the administration of Quality management (Documentation, Change Control, Corrective & Preventive Actions and Calibration) Supports new customer qualification and New product introduction with supplier assessments, First Article Inspections and oversee generation of product documentation for products / programs of moderate to high risk

Requirements

In depth knowledge of quality metrics, ISO standards and processes.
Strong knowledge of Lean and Six Sigma Manufacturing processes and controls including: Statistical Process Control (SPC), 5S and Value Stream Mapping (VSM)
Excellent knowledge of Quality Management tools including: Failure Mode and Effect Analysis (FMEA) and development of Quality Control Plans
Strong Project Management Skills
Ability to coordinate a wide variety of resources to meet production quality and quantity metrics.
Ability to effectively communicate with a wide variety of internal and external customers.
Ability to effectively lead, manage, train and motivate a diverse group of employees to achieve high production levels within tight time deadlines and in a ~highly dynamic manufacturing environment.
Ability to use some or all of the following PC applications: Google Applications, Word, Excel, and Powerpoint.
Excellent knowledge of manufacturing processes

Responsibilities

Supports generation of performance metrics for products and processes of high complexity, and drives the team to achieve Quality Goals set by management (i.e.: DPQL, Total Quality at Celestica (TQ@C)), following industry standards such as ISO, IPC, AS, TL
Leads Quality Improvement Programs (QIP) in support of customer requirements and expectations that are considered large in scale and highly complex.
Mentors and trains personnel in the practices of Quality management and Quality improvement (succession development)
Resolves customer issues of high difficulty using quality tools: Root Cause Analysis and Corrective Actions that are effective and timely.
Provides leadership and support in a variety of areas such as, analysis of nonconforming materials and customer return material authorizations.(RMA's), coordinating ESD compliance, supporting customer and 3rd party audits, and the administration of Quality management (Documentation, Change Control, Corrective & Preventive Actions and Calibration)
Supports new customer qualification and New product introduction with supplier assessments, First Article Inspections and oversee generation of product documentation for products / programs of moderate to high risk

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