Senior Manager Operations Performance Management

Portland General Electric Company • Portland, OR

6h • Hybrid

About The Position

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all. This position will oversee the work planning department, business analytics reporting, and O&M governance for the Operations organization to ensure alignment between financial expectations and specific associated work activities. The successful outcome of these functions provides increased confidence in delivering the overall operations budget, compliance, and unit cost performance. This position effectively leverages business knowledge to establish an activity-based multi-year O&M strategy for operations with related governance and monitoring.

Requirements

• Requires a bachelor's degree in Engineering or related technical discipline or equivalent experience.
• Typically 12 or more years of progressively responsible experience in operations, maintenance, engineering, and related support activities; management or other technical managerial/supervisory experience preferred.
• Advanced knowledge of fundamental engineering/economic principles and concepts
• Advanced knowledge of power engineering principles/theories
• Advanced knowledge of company policies, objectives, and procedures as they relate to operations
• Advanced knowledge of environmental requirements
• Advanced knowledge of outage planning and budgeting
• Working knowledge of plant systems and related controls
• Advanced knowledge of rules, regulations and applicable codes pertaining to generating plants
• Advanced knowledge of industry compliance requirements, standards and reporting requirements (such as OSHA, NERC, FERC, NEC, NESC, NFPA 70, etc.)
• Intermediate knowledge of labor relations, including retained management rights and applicable union contracts and local work rules
• Advanced knowledge of budgetary and planning practices
• Intermediate skills in computer systems, including Microsoft Office
• Working knowledge of PGE transmission distribution system
• Working knowledge of computer systems, and applications
• Expert analytical thinking skills
• Expert decision-making skills
• Expert negotiation skills
• Advanced knowledge of the utility industry
• Advanced organization and prioritization skills
• Expert problem-solving skills
• Expert project management skills
• Expert written/oral communication skills
• Expert safety leadership skills
• Advanced organization management skills
• Advanced resource management skills
• Business Insight
• Strategic Mindset
• Develops Talent
• Manages Ambiguity

Responsibilities

• General Management - Manages functions that provide services for utility operations to carrying out key programs necessary to produce and distribute electricity safely, reliably, efficiently, profitably and responsibly. Program areas include technical training, continuous improvement, corrective actions, safety, contract management and audit development and tracking; provides technical management for the teams ensuring that objectives are met, and all relevant standards/procedures are followed; ensures that operational problems are identified and resolved; ensures that operational procedures and working practices are current and fit for the purpose.
• Manage Strategy - Contributes to developing corporate strategic direction; develops functional strategies to ensure achievement of corporate strategic plans and objectives. Partners with leaders of other corporate areas to develop and implement strategies, policies and procedures, projects and programs required to attain company goals. Ensures departmental policies, plans and procedures are aligned with corporate policies and federal, state and local laws and regulations. Contributes to developing a corporate labor strategy that builds a collaborative labor-management relationship. Ensures corporate and departmental strategies and goals are effectively communicated to all levels of the workforce within the department.
• Manage Utility Operations Support Functions - Provides leadership and direction through subordinate managers and supervisors. Oversees technical training, corrective action program, procedure program, field safety and continuous improvement. Ensures departmental functions are cost-effectively managed and provide timely and efficient outputs and results, including reducing overall material holding and handling costs while improving material availability for jobs, ensuring procurement and inventory processes comply with corporate policies, ensuring effective management of contractors and resources to support activities and ensuring safe, reliable equipment that meets regulatory requirements. Motivates employees at all levels to focus on delivering high- quality customer service. Utilizes business metrics to measure and provide feedback to improve operations. Ensures that all managers and supervisors implement all aspects of managerial accountabilities and foster a culture and environment in line with PGE's values. Fosters a safe and healthy culture, holds managers and employees accountable for working safely, consistently and fairly, enforcing all safety, health and work rules.
• Internal/External Relations - Works proactively with peer managers/directors and peer utilities to leverage best practices in the areas of: technical training, corrective actions, safety, contract management and audit development and tracking; works strategically with peer managers/directors to ensure the most effective use of resources, including resource sharing to offset outside labor costs; works with Environmental Services and Engineering to develop a strategy to meet regulatory rule changes and maintain the economic integrity of utility operations.
• Functional Leadership - Exercises comprehensive functional and industry knowledge in specialized areas; identifies and resolves complex multidimensional business problems; exercises delegated authority over planning, direction and timely execution for a functional area or program; establishes and maintains contacts with management levels within and outside the company and at government agencies and with industry experts in accomplishing function or program objectives.
• Financial Management - Sets strategy and develops plans, policies and processes for the accounting, budgeting and, where applicable, charging of department resources and services, including the definition of cost models and charging models; sets, negotiates, approves and manages all financial budgets and targets, ensuring that there is adequate funding for department objectives and plans.
• Resourcing - Oversees workforce planning and resource strategy across multiple departments, ensuring that there is adequate skilled resource to meet planned service delivery or department objectives; ensures integration with strategic human resource plans; responsible for recruitment, development and demand forecasts for multiple departments.
• Professional Development - Determines organizational development needs in line with business needs and strategic direction of departments; generates development strategies to achieve required change; monitors progress and evaluates business benefits achieved.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager