Senior Manager, Operations FP&A

R1 RCM

About The Position

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As a Senior Manager of Operations FP&A, you will work with Operational partners to develop financial forecasts, lead the quarterly forecasting and annual budgeting process, and provide operational and financial variance analyses to drive strategic business decisions. Daily, the Senior Manager of Operations FP&A will lead the close process, companywide cash and KPI reporting and analysis, and support commercial/strategic conversations to anticipate the financial implications of operational decisions. To thrive in this role, you will need to have prior leadership experience in an FP&A role, strong Excel skills, prior financial modeling experience, strong analytical skills, and team leadership/people manager experience. Here’s what you will experience as a Senior Manager: Work closely with Operations and Commercial teams to identify and drive opportunities to increase revenue. Create, implement, and conduct ad-hoc analyses of various strategic initiatives and effectively anticipate/communicate financial implications to business partners. Drive monthly and quarterly close, reporting, and forecasting activities, clearly articulating risks and opportunities. Utilize credible and accessible data to inform decision-making. Partner with Treasury to forecast cash flow. Prepare and review calculations for multiple revenue streams and work with clients to understand short- and long-range revenue forecasts. Partner with Operations, Commercial and Accounting to manage revenue accruals. Support and challenge performance variances, forecasting processes, and budget governance. Develop process solutions through automation, standardization, and innovation. Provide analytical information to operations and business teams in real-time allowing strategic decision making and course correcting actions as necessary Synthesize meaningful operational and financial insight through analysis of large complex datasets in conjunction with detailed understanding of R1 business model Managing Key Performance Indicator (KPI) reporting and invoicing processes for hospital and physician customers Leverage strong understanding of R1's business model to drive financial accountability with operational teams and ensure teams are maximizing financial performance Analyzing historic trends and forecasts future customer revenue, cost, and operating metrics Create models to assess impact of contractual updates and agreements on customer and R1 financial results Collaborate with customers to appropriately measure KPI results and drive the collection of incentive payments Investigate and resolve required KPI target adjustments promptly to ensure timely collections of receivables Train, manage, and collaborate with offshore team; produce related monthly / weekly reports for internal and customer use Support Commercial FP&A, Commercial Finance and Baselining teams as well as operations executives in commercial negotiations and contracting Maintain communication with Controllership, Billing, Treasury, Legal/Contract Administration and Operations teams to set and align expectations

Requirements

Bachelor’s degree in Finance, Accounting, Economics, or equivalent experience in a finance role
A minimum of 7 years of Finance experience required
Excellent Microsoft Excel skills, including prior experience with financial modeling, and proficiency in Microsoft Office Suite, including creating PowerPoint presentations
Experience using financial and accounting systems, e.g., Oracle and Adaptive
Strong analytical skills and decision-making abilities
Effective communication skills and excellent attention to detail
The ability to self-motivate in a fast-paced and rapidly changing environment with competing deadlines
Comfort with ambiguity and a willingness to work with a moderate degree of autonomy
Prior team leadership/people manager experience

Nice To Haves

Experience in the healthcare sector is highly preferred

Responsibilities

Work closely with Operations and Commercial teams to identify and drive opportunities to increase revenue.
Create, implement, and conduct ad-hoc analyses of various strategic initiatives and effectively anticipate/communicate financial implications to business partners.
Drive monthly and quarterly close, reporting, and forecasting activities, clearly articulating risks and opportunities.
Utilize credible and accessible data to inform decision-making.
Partner with Treasury to forecast cash flow.
Prepare and review calculations for multiple revenue streams and work with clients to understand short- and long-range revenue forecasts.
Partner with Operations, Commercial and Accounting to manage revenue accruals.
Support and challenge performance variances, forecasting processes, and budget governance.
Develop process solutions through automation, standardization, and innovation.
Provide analytical information to operations and business teams in real-time allowing strategic decision making and course correcting actions as necessary
Synthesize meaningful operational and financial insight through analysis of large complex datasets in conjunction with detailed understanding of R1 business model
Managing Key Performance Indicator (KPI) reporting and invoicing processes for hospital and physician customers
Leverage strong understanding of R1's business model to drive financial accountability with operational teams and ensure teams are maximizing financial performance
Analyzing historic trends and forecasts future customer revenue, cost, and operating metrics
Create models to assess impact of contractual updates and agreements on customer and R1 financial results
Collaborate with customers to appropriately measure KPI results and drive the collection of incentive payments
Investigate and resolve required KPI target adjustments promptly to ensure timely collections of receivables
Train, manage, and collaborate with offshore team; produce related monthly / weekly reports for internal and customer use
Support Commercial FP&A, Commercial Finance and Baselining teams as well as operations executives in commercial negotiations and contracting
Maintain communication with Controllership, Billing, Treasury, Legal/Contract Administration and Operations teams to set and align expectations