Senior Manager, Offer Managment
About The Position
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Senior Manager, Offer Managment: The Senior Manager of Offer Management for the Wholesale & Agent Pricing Team is responsible for developing and executing efficient, accurate, and automated pricing strategies. This role focuses on optimizing pricing processes, ensuring rapid response times, and leveraging technology to drive operational excellence. The ideal candidate will lead a team of pricing professionals, enforce pricing integrity, and enhance system-driven decision-making to support the wholesale and agent sales channels.
Requirements
- High School Diploma or Bachelor’s Degree preferred
- 7+ years of experience in pricing, offer management, or revenue operations, preferably in telecom, technology, or wholesale markets.
- Strong experience (5+ years) in pricing automation tools, CRM platforms, and data analytics software.
- Proven leadership experience with a track record of managing and developing high-performing teams.
- Exceptional analytical, problem-solving, and decision-making skills.
- Ability to drive process improvements and implement automation solutions.
Responsibilities
- Develop and implement streamlined pricing workflows to improve speed and accuracy.
- Oversee the automation of pricing models and approval processes to reduce manual effort and errors.
- Ensure pricing execution aligns with business objectives while maintaining consistency and compliance.
- Leverage advanced pricing tools, AI-driven analytics, and CRM platforms to enhance efficiency.
- Collaborate with IT and data teams to implement automation solutions that optimize pricing operations.
- Continuously evaluate and upgrade pricing systems for enhanced performance and scalability.
- Maintain pricing integrity by enforcing rigorous data validation and quality control measures.
- Ensure compliance with internal policies, contractual agreements, and regulatory requirements.
- Monitor real-time pricing data to detect and correct discrepancies proactively.
- Lead and mentor a team of pricing analysts, fostering a culture of efficiency and precision.
- Set clear performance metrics and drive accountability within the team.
- Collaborate with cross-functional stakeholders to ensure alignment between pricing strategy and business needs.
- Maintains staff by recruiting, selecting, orienting, and training employees.
- Establish key performance indicators (KPIs) to measure pricing efficiency and accuracy.
- Conduct regular audits and post-implementation reviews to identify areas for improvement.
- Implement best practices to enhance speed, automation, and reliability in offer management.
- Other duties as assigned
Benefits
- 401k retirement plan, with employer match
- Insurance options including: medical, dental, vision, life and STD insurance
- Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
- Floating Holiday: 40 hours per year
- Paid Holidays: 7 days per year
- Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
- Tuition reimbursement program
- Employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
